This job description is a summary of the typical job duties and requirements
that are essential to the evaluation of the job and is not intended to be
construed as an exhaustive list of all responsibilities, duties and skills
required of personnel so classified. On occasion, individuals classified on
this job may be required to perform functions of a higher or lower skill level
not included in this job description.
Job Summary/Purpose: Manage a team of sales professionals in order to promote
product sales, achieve sales targets, turnover, profit and market share growth
and customer satisfaction index.
? Strategic: 1. Prepare annual sales plans and budgets to meet the business
unit/department strategic planning requirements. 2. Monitor actual sales
performance against budgeted figures and take corrective measures as
appropriate. 3. Recommend annual marketing and sales strategy, such as
pricing, stock levels, product mix, etc � ? Operational: 1. Identify and
assign performance targets in terms of sales revenue, customer satisfaction
index (CSI), product category and geographical area, etc� based on such
factors as stock movement, sales history and forecasts, sales budgets, product
mix, etc� 2. Contribute to the development and implementation of incentive
schemes in order to boost sales, increase profits and push slow moving items,
etc... 3. Contribute to the development and implementation of marketing plans,
such as product launch events, promotions, advertising campaigns, etc� to help
develop sales and market share. 4. Ensure the product development and
promotional plans are understood and implemented at all levels to give the
optimum level of impact. 5. Recommend the ordering schedule for different
models and their variants after consultation with key sales staff, and
considering such factors as sales forecasts, stock levels, product movement
history, etc� 6. Organize showroom layout, facilities such as parking space,
and product display in order to attract customers and smooth the showroom
traffic. 7. Ensure customer prospecting database is constantly updated and
maintained. 8. Attend to and resolve escalated customer complaints and
represent the business unit at senior level within the customer base to ensure
its image is maintained and enhanced, develop customer base and generate
business. 9. Monitor changes in the market situation and legislative
requirements, competition, customer feedback, report to management and
recommend or implement action to meet changing circumstances as required. 10.
Monitor and report on sales activities and performance and take corrective
measures as necessary. 11. Visit weekly all branches to maintain the set
standards. ? People Management: 1. Identify, set and agree on KPIs and
objectives. 2. Prepare performance planning (PP) and conduct performance
appraisal (PA) and PP/PA interviews including employee development plans and
counsel employees on career progression opportunities and approve training
requests. 3. Recommend employee promotions, salary adjustments, and
disciplinary actions and approve vacation and overtime. 4. Identify staffing
needs, participate in interviewing panels and take hiring decisions. 5.
Maintain and promote staff motivation by addressing employee grievances
promptly and escalating when necessary and enforcing fair and equitable
compliance with Group policies and procedures. ? Prepare periodic and ad hoc
reports and presentations. ? Document and maintain records of activities and
process workflows on internal communication portals. ? Adhere to Al-Sayer
Group policies and health and safety regulations. ? Perform other duties as
requested by management.
Bachelor's degree
10
Diploma (12th Standard + 2 or 3 years Diploma)
12
2 years in previous grade
Arabic
E-Used Car Sales process
S-Used Car Product Knowledge
S-Competitors Product Knowledge
S-Insurance Policy
S-Warranty Policy
E-Vehicle Accessories Knowledge
S-Cash and Credit Facility Knowledge
S-E Synergy
S-MS Excel
S-MS Word
B-MS PowerPoint
S-Business Object
E-VMS - Sales
E-Policies and Procedures
S-Products and Services
B-Document Archival, Security and Management
E-Business Writing
2 - Strategic Orientation
2 - Achievement Orientation
2 - Problem Solving
2 - Business Acumen
2 - Customer Orientation
2 - Developing the organization
2 - Execution Excellence
2 - Personal Effectiveness
2 - Impact and Influence
The information contained in this Job profile is the property of Al- Sayer
Group. It must not be copied or used for commercial or other purposes without
prior written consent of the Management of Al-Sayer Group.
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