Technical Support/Training:
* Provide onsite/offsite technical support/training and guidance to System Integrators/end users of the applications.
* Execute and manage the implementation of business application ensuring deadlines are met and full end user training has been completed.
* Providing pre-sales designs support and corrugating on RFP's, working closely with consultants and end customers for Proof of Concepts.
* Incorporating training materials such as manuals, procedures, presentations, on-line training, and training programs to facilitate the implementation objectives.
* Communicate business objectives and requirements to delivery teams via functional specifications.
* Designs and conducts post training evaluations and assessments to ensure that training objectives are being met.
* Act's as an interface between the customer's deployment team, System Integrator, and our development team and other stakeholders, throughout the Implementation lifecycle.
* Proactive and resourceful in supporting in preparations for scheduled activities. Testing of pre-live system and guidance to users throughout the project.
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innova…
1\. To provide a professional first technical point of contact for the customer . 2\. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3\. Provide updates as needed to the customer in order to meet performance objectives. 4…
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## **About the role** 1\. To provide a professional first technical point of contact for the customer . 2\. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3\. Provide updates as needed to the customer in order to meet perfo…
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innova…
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