Service Account Leader

؜ - ؜Cairo ؜ -

Job details

Job Description Summary


As the Service Account Leader (SAL), you will be responsible for managing the
long-term success of GE HealthCare's relationship with an assigned set of
accounts in order to achieve the service goals and objectives defined. You
will be responsible for leading, driving and executing the service sales
growth strategy in specific regions in Egypt as well as creating and
converting sales opportunities for your respective accounts and portfolios.
You'll work collaboratively and partner with the country and regional sales
and functional teams.


Job Description


Responsibilities



  • Coordinate resources to meet financial / operating objectives including revenue, contribution margin and capture rate in assigned accounts/territory.

  • Build relationships, develop a business strategy, and maximize business opportunities for all Service products and services within allocated accounts/territory.

  • Provide on-going feedback to management, product teams, services and marketing on different market dynamics within the assigned accounts/territory.

  • Develop and maintain a high level of customer satisfaction through consistent high-quality interactions with customer management. Build long term strategic alliance with portfolio of accounts to continue to add value and promote Service offerings to identify and escalate commercial service needs to drive customer NPS.

  • In cooperation with Product teams and Marketing, deploy marketing events in assigned territory. Be aware of segmentation and apply relevant product benefits to each client 's segment.

  • Leverage Product Sales Specialists, Service Operations and other Company resources to provide the necessary technical, clinical and business content to create a competitive differentiation. Coordinate One GE HealthCare team on assigned accounts in order to deliver solutions that meet or exceed customer expectations.

  • Follow all applicable GE policies, procedures and operating mechanisms. Proactively participate in company initiatives depending on organizational needs and as directed by management.

  • Ensure knowledge of and compliance with Quality, Regulatory, integrity and company policies.


Required Qualifications and Characteristics



  • Bachelor 's degree from an accredited university.

  • ‎5 years of strategic sales experience.

  • Experience in healthcare industry.

  • Proven key account management and project planning skills.

  • Strong influencing, interpersonal and networking skills to drive collaborative culture at all levels.

  • Strong critical thinking and analytical skills.

  • Proven track record on relationship building skills.

  • High level presentation skills; able to present ideas to customers in a way that produces understanding and impact.

  • Experience closing large, complex, strategic deals.

  • Deep knowledge of GE HealthCare and the products and services offered.

  • Fluent in English language.


Inclusion and Diversity


GE Healthcare is an Equal Opportunity Employer where inclusion matters.
Employment decisions are made without regard to race, color, religion,
national or ethnic origin, sex, sexual orientation, gender identity or
expression, age, disability, protected veteran status or other characteristics
protected by law.
Our total rewards are designed to unlock your ambition by giving you the boost
and flexibility you need to turn your ideas into world-changing realities. Our
salary and benefits are everything you 'd expect from an organization with
global strength and scale, and you'll be surrounded by career opportunities in
a culture that fosters care, collaboration and support.
#LI-IO1
#LI-Hybrid


Additional Information


Relocation Assistance Provided: No

Job Summary

  • Advertiser: General Electric
  • Announcement date: 15/12/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Cairo
  • Salary: -
  • Phone number: -
  • Email:

    Show email

More jobs like this

Cairo
30/08/2023

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions and value-added services for freight and transit rail. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation and Faiveley Transport, the company has unmatched digital expert…

Cairo
23/06/2022

#### **Job Description** * Responsible for leading Enterprise Storage, Servers, HPC and Networking Solutions Inventory and Inspection Upon receipt of the new hardware for installation and if any discrepancy: * Give a second inspect of the packing for signs of possible shipping damage. *…

Cairo
06/06/2023

Company Description In every market and industry, business opportunity and success come from attracting and engaging with customers, generating leads, showcasing products and researching and discovering the latest solutions. Informa Markets organizes over 550 market leading B2B events every year…

Cairo
28/09/2022

# **Job Description Summary** In this role, you will manage Egypt-wide service operations for Imaging, for defined territory through leadership and development of the team (field engineers, remote support engineers). You will create an environment to achieve ultimate customer loyalty and will be ac…

Cairo
29/09/2022

# **Job Description Summary** In this role, you will manage Egypt-wide service operations for Patient Care Solutions and Ultrasound through leadership and development of the team (field engineers, repair engineers). You will create an environment to achieve ultimate customer loyalty and will be acc…

Cairo
20/09/2022

_At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good - protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen._ ## **Job Summary** * Main i…

Cairo
06/09/2023

**Functional Responsibilities:** * Leads and supports the customer service team. * Ensures customer dialogue by monitoring random calls to improve call quality and reduce errors * Manages the daily operation for the team * Develops the weekly and monthly schedule for all the team, assigning…

Cairo
12/12/2022

Xylem |ˈzīləm| 1) The tissue in plants that brings water upward from the roots; 2) a leading global water technology company. Xylem, a lading global water technology company dedicated to solving the world's most challenging water issues, is the leading global provider of efficient, innovative and s…

Cairo
22/09/2022

### **Service Delivery Technical Leader - Wireline Services** ### **Would you like to continue your professional career in an engineering company?** ### **Are you a Service Delivery Technical Leader looking for a new role?** **Join our professional team!** Our team works with state-of-the-art in…

Dubai
05/07/2022

Purpose of the Job: To supervise the hub-based service team in all aspects associated with major events equipment including routine servicing, maintenance, repair and upgrades preparing for hire and dispatch to project sites and depots around the world. Provide the maximum availability of equipment…

اللغة: العربيّة