Clinical Specialist - Allergan Aesthetics - Egypt

JOB SUMMARY:
Provide clinical facilitation to customers to ensure they are competent and
confident to use the BOTOX® and JUVEDERM® cosmetic range of products.
To function as a facilitator on facial assessment, AMI initiatives, injection
procedures and patient consultations, supporting the HCP in safe and effective
decision making.
KEY DUTIES AND RESPONSIBILITIES:

• Deliver clinical facilitation to customers at conferences, clinical workshops, training meetings and in-clinic.


• Work with AMI Lead to determine clinical needs and provide facilitation to customers accordingly.


• Formulate clinical development plans for your top ‎30 accounts, to be communicated and reviewed with the AMI Lead.


• Support the PSs during in-house training events to develop their expertise in how to coach customers in patient consultation skills.


• Effectively articulate differentiation of Allergan products and services versus the competitors.


• Maintain a high level of service through reliable and timely follow-up, after any interaction with customers and Allergan medical trainers.


• Input and maintain Veeva data as required.


• Attendance at industry conferences & Allergan Medical Institute meetings, to engage with customers, develop and upskill yourself.


• Collaborate with the Account Managers to ensure the injectors have the right level of facilitation delivered by the Clinical Specialist.


• Set up Allergan clinical training events, model selection, trainers, presentation, facilitation and work with the Clinical Training & Events Manager and Medical Education Manager.


• Lead and provide facilitation at specified development needs at boot camps in line with bespoke facilitation programs for injectors.


• Maintain high level of therapeutic knowledge of Allergan products and anatomy.


• Guide injector self-directed learning through the AMI digital platform, based on competency level of injector.


• Ensure all injectors receiving facilitation have an active Individual Development Plan in VEEVA.


• Adhere to the Allergan SOP on facilitation stock and sample management.
  Compliance & Integrity

Each employee is responsible for conducting his or her activities on behalf of
the company, consistent with a high standard of business ethics, and in
compliance with the laws and regulations that govern our activities. Your
obligation encompasses the following:
* Take personal responsibility for and demonstrate a high level of understanding of and adherence to the applicable internal policies, including but not limited to our Code of Ethics and Business Conduct and other policies applicable to your job, external laws and regulations governing your activities.
* Exhibit high business ethics standard in dealing with internal and external stakeholders, including dealing with others honestly and openly, showing accountability, being reliable and trustworthy and being loyal to the company.
* Complete all required compliance and ethics related training within required timelines.
* Encourage a high level of understanding of and adherence to compliance and ethics amongst colleagues and third parties.
* Fully co-operate in any internal and external audits, investigations and inspections.
* Report any adverse event within ‎24 hours as per Allergan's policies and procedures.
* Ensure commitment to regulatory compliance by attending training and adhering to Allergan's policies and procedures.
* Other ad hoc duties such as administrative duties, as requested.

The requirements described in this section are representative of those that
must be met by an employee to successfully perform the essential functions of
this job.
Education and Experience
* Successful completion of tertiary qualifications in science or healthcare related degree (Dentist, Veterinary medicine, or Physician).
* Minimum of ‎5 years' experience within a sales or clinical specialist role within the multinational pharmaceutical sector.
* Experience within Medical Aesthetics or Dermatology will be an advantage.
Essential Skills and Abilities

• Ability to guide a group to acquire skills, make decisions or complete tasks
by facilitating group communication, using interpersonal skills and influence
strategies to build relationships.
* Provide expert advice to colleagues within the organisation, based on knowledge gained from professional experience or training.
* Ability to sell tailored, value-added solutions/advice to meeting customer needs.
* Work co-operatively with others to accomplish group goals through communicating clearly, sharing information, involving team members in decisions, and demonstrating commitment to the team.
* Ensure you keep up with developments in your area of expertise, particularly facial anatomy.
* Seek diverse learning opportunities and perspectives, quickly apply new knowledge and skills, and uses work challenges as opportunities to try new learning and innovative solutions.
* Intermediate skills in Microsoft Word, Excel, PowerPoint, and Outlook.
* Approximately ‎80% of time will be spent in the field.
Professional Attributes
* Effective Communication Approach - Collaborate with others on work tasks and presents information to others.
* Receptivity to Feedback - Welcome and act on feedback, display humility, and accept constructive criticism.
* Navigating Ambiguity - Positively and proactively react to and manage ambiguous or unclear situations.
* Learning Orientation - Is curious. Seek out new ways to do things and innovative approaches to issues.
* Asserting Control - Seek to take charge and to influence others.
Competencies
* Applied Learning - Assimilating and applying new job-related information in a timely manner.
* Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one's intentions.
* Compelling Communication - Clearly and succinctly conveying information and ideas to individuals and groups; communicating in a focused and compelling way that captures and holds others' attention.
* Influencing - Using effective involvement and persuasion strategies to gain acceptance of ideas and commitment to actions that support specific work outcomes.
* Technical/Professional Knowledge and Skills - Having achieved a satisfactory level of technical, functional and/or professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise; leveraging expert knowledge to accomplish results.

Behaviours/Values
* All for One AbbVie : operates with enterprise perspective; inspire & motivate others towards shared purpose; influence colleagues to achieve cross-functional alignment.
* Agile & Accountable: simplify how work gets done; sets clear strategies and robust implementation plans; delivers business results.
* Decide Smart & Sure: deals comfortably with risk and ambiguity; makes timely and high-quality decisions.
* Clear & Courageous: Acts respectfully, yet courageously; manages conflict & complex decisions; communicates openly and honestly with colleagues.
* Make Possibilities real: creates environment where employees can appropriately experiment; connects concepts and generate unique ideas.

Travel
Frequent travel nationally. International travel required.

Compliance and Integrity
You will be responsible for conducting your activities on behalf of the
company consistent with a high standard of business ethics and in compliance
with the laws and regulations that govern our activities (subject to local
law/requirement) (INTEGRITY)