Hostess-Crowne Plaza West Cairo-Arkan

About Us:
Crowne Plaza is a global chain of full service, upscale hotels headquartered
in the United Kingdom. It caters to business travelers and the meetings and
conventions market. It is part of the (IHG) InterContinental Hotels Group
family of brands, which include InterContinental Hotels & Resorts, Holiday Inn
Hotels & Resorts, Voco, Staybrige Suites, Kimpton Hotels and Regent. As one of
the world's largest upscale brands, we have properties located in major urban
centers, gateway cities and resort destinations all around the globe and can
be found in nearly ‎100 countries with more than ‎429 hotels and ‎118,000 rooms
globally.
Crowne Plaza West Cairo - Arkan the ‎178-room new build forms part of Phase II
of Arkan Plaza. The Hotel is ‎10 minutes away from the "new" Grand Egyptian
Museum and ‎15 minutes from the Great Pyramids of Giza. It is also in close
proximity to Cairo International Airport and will be just ‎10 kilometers away
from Sphinx International Airport. Business and leisure travelers can get the
best of both worlds with three meeting rooms and a business center along with
an outdoor pool and Club Lounge.
We are currently looking for a Hostess to join our amazing team at Crowne
Plaza West Cairo - Arkan
Your day-to-day
* Welcome guests to the venue.
* Notify the supervisor of any large parties.
* Provide accurate wait times and monitor waiting lists.
* Manage reservations.
* Inquire with the kitchen what the daily specials are for the shift.
* Escort customers to assigned dining or bar areas.
* If a guest has any questions, it is your responsibility to answer them accurately. Therefore, know your product and price list.
* Greet customers upon their departure.
* Maintain a clean reception area.
* Cater to guests who require extra attention (e.g. children, elderly).
* Answer incoming calls and address customers' queries.
What we need from you
* Previous work experience as a Hostess or Waiteress
* Understanding of restaurant etiquette
* Familiarity with health and safety regulations
* Experience in managing reservations
* Excellent customer-service skills
* Excellent communication skills (via phone and in-person)
* Strong organizational skills with the ability to monitor the entire dining and bar area
* Very good command of English
At IHG, we've made a promise. As one of the world's leading hotel groups,
we're here to deliver True Hospitality for Good. Making our guests and
colleagues feel welcome, cared for, recognised and respected - wherever they
are in the world. Want to be part of the journey?
Join Crowne Plaza one of the largest and best loved premium hotel brands in
the world. With more than ‎420 hotels in diverse locations globally Crowne
Plaza is the perfect base to connect on business, pleasure or a blend of both.
We've thoughtfully designed our spaces to encourage, support and celebrate
great connections. We're also big on meetings and events, a trusted and valued
partner for connecting both domestic and global groups alike.

Our branded service style 'Dare to Connect' is crafted for connection.
Designed for humans not nameless guests or colleagues. Still professional but
touches guests on an emotional level. Where colleagues take their initiative
and use their personality because they make a crucial difference in the
guest's experience. The role of every colleague at Crowne Plaza is to create
memorable emotional connections and the job of every leader is to create an
environment where that can happen. Lets Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great
fit for the job? We'll never know unless you hit the 'Apply' button. Start
your journey with us today.