Bell Person at InterContinental Fujairah Resort

As the world's largest family of luxury hotels, we all take great pride in
being genuine ambassadors of the InterContinental® brand. Shaped by decades of
international know-how and local insights, our passion for luxury travel spans
cultures and customs. Inspiring us to create warm and sophisticated
experiences for those seeking a richer perspective on the world.
The InterContinental Fujairah Resort is situated on the shoreline of the
exquisite Al Aqah Beach, beneath the spectacular backdrop of the Hajjar
Mountains. An exceptional destination where Arabian hospitality meets luxury.
With ‎190 rooms, indoor & outdoor event space, restaurants & bar. With over ‎30
languages and countries represented by the staff, the hotel weaves together an
international five-star resort presence.
What's your passion? Whether you're into knitting, kite flying or karaoke, at
IHG we're interested in YOU! We love people who apply the same amount of care
and passion to their jobs as they do their hobbies - people who help us create
great brands guests love. And we're looking for more people like this to join
our dynamic & committed team at the InterContinental Fujairah Resort.
Your Day to Day
As Bellman, will demonstrate the highest standards of guest care and welcome
to achieve the highest possible guest satisfaction. Key responsibilities:
luggage service, message delivery, newspaper distribution. Providing accurate
information concerning hotel facilities, venues and functions; assisting
guests with all enquiries, both hotel and non-hotel related; maintain detailed
knowledge of the hotel activities of the day; maintain detailed knowledge of
key occurrences in the city/location including directions to key points of
interests, restaurants, shopping, cinemas, sporting and recreational
facilities, banks, consulates, transport systems, and special events.
Assist and ensure that 3rd party partners (Limousine & Valet) colleagues are
complying with company policies, standards and procedures.
The colleague will be expected to replace Doorman when required and also cover
night shift regularly.
Some of your main role responsibilities are:
* Monitor the expenses of daily newspaper deliveries to the guest rooms.
* Promote Inter-hotel sales, in house facilities and Food & Beverage outlets, and hotel Transport options
* To be fully conversant with the facilities, services and special promotions offered by the hotel and to pass this information on to the guest to maximize hotel sales.
* To have a full working knowledge of the IHG Rewards and Ambassador programme and its benefits.
* Recycle where-ever possible and enforce cost saving measures where appropriate.
* Greets guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity.
* Maintain a high level of product and local knowledge.
* Focus on the guest needs and go the extra mile. Immediately handles all guests' requests and promptly follows up to ensure satisfaction.
Ideally, you'll have some or all of the following competencies and experience
we're looking for:
* Previous experience in a similar position in a ‎4 or ‎5 hotel within Middle East.
* Adequate English language communication skills is required. Russian/German speaker will be an advantage.
In return, we offer competitive pay and benefits, and a chance to work with a
great team of talented people. Most importantly, we'll give you the Room to be
Yourself.
So what's your passion? Please get in touch if this position matches your
skills and interests and tell us how you could bring your individual
competencies by clicking "Apply Online".
At IHG, we've made a promise. As one of the world's leading hotel groups,
we're here to deliver True Hospitality for Good. Making our guests and
colleagues feel welcome, cared for, recognised and respected - wherever they
are in the world. Want to be part of the journey?
As the world's first and most global luxury hotel brand, InterContinental
Hotels & Resorts has pioneered international travel since the 1940s, we are
passionate about sharing our renowned international know-how and cultural
wisdom in truly impressive surroundings. We all take great pride in being
genuine ambassadors of the InterContinental®️ brand and to be part of the
brand you will have a thirst for travel, passion for culture and appreciation
for diversity. We create inspiring experiences for those seeking a richer
perspective on the world. If you'd like to embrace a world of opportunities,
we'd like to welcome you to the world's most international luxury hotel brand.
Let's Go Further Together.
Don't quite meet every single requirement, but still believe you'd be a great
fit for the job? We'll never know unless you hit the 'Apply' button. Start
your journey with us today and let's #GoFurtherTogether.