Role Summary:
The Service Technician will be responsible for testing and repairing the
equipment as per customer’s needs. He will perform technical and service
repairs.
Position Location: Riyadh, Saudi Arabia
Business Industry: Pumps and Pumping Systems.
Main Duties and Responsibilities:
* Execute field service calls and in-house repairs.
* Improve service processes steadily by ensuring high customer satisfaction.
* Reply to customers’ calls to solve some repairs, commissioning and maintenance demands in the field and in-house.
* Provide service advice to customers and schedule service activities.
* Carry out on-site quotations and basic quality analysis.
* Record field service and in-house repair reports and checklists into the system to ensure a high data quality.
* Develop the company’s service processes and business.
Education and Experience:
* Professional Technical-Education is required.
* 2 to 4 years of experience as a Pump Technician.
Required Knowledge, Skills, Abilities and Personality Attributes:
* Good MS Office skills; basic ERP skills.
* Advanced product and application knowledge.
* Good knowledge in Market Segments.
* Fair knowledge in IT.
* Basic command of English and Arabic language skills.
* Team Player
Job Type: Full-time
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