Role and Responsibilities:
* Plan and follow up the Database preventive maintenance activities and regular health checks.
* Monitor and assure the Database 's availability to extremely minimize the unplanned down time.
* Set and implement the proper Backup and recovery strategy to avoid any data loss and recover in the best possible time slot.
* Play the Second level support role to help and assist the database team members for the issues concerning connecting to/running in the databases.
* Daily administration of Sql database.
* Analyze and determine Database issues and resolve
* Agree work in 24x7 shift operations. Available 24\7 on need basis.
* Receives and responds to Service Desk calls and tickets.
* Maintain ticket SLA
* Coordinates support between third-party vendors and end users.
* Understands the principle setup design and implementation.
* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
* Ability to resolve problems in a timely manner and prevent reoccurring problems.
* Willingness to grow and expand capabilities, interests and competencies
* Strong understanding of application functionality and approaches
* Oracle DB knowledge added advantage
* IT bachelor degree or Higher
* 2 years working experience with "MS SQL Database"
* Excellent oral and written communications skills
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Qualification: Bachelor Degree in Business Administration, Health Administration or equivalent. Preferred: Master Degree in Business Administration, Health Administration or equivalent Experience: Bachelor :Eight (8) years experience in Management including Four (4) years experience in Supervisory …