Rentokil Initial Plc is a FTSE 50 global leader in support services, operating
in c.80 countries and employing around 40,000 people.Voted a Management Times
top 25 most admired company, we're a business services company known for
protecting people and enhancing lives worldwide.
Job Description:
*
Ensure all invoices are allocated correctly to each Sales Executive / Manager
* Ensure that all payments collected from customer are logged / tracked correctly
* Ensure client requests to terminate or for information are routed to the relevant member of staff to
deal with them as they are received
* Enters sales activity / pipeline information from the Sales Executive to the regional tracker
* Dealing with incoming sales/retention related telephone, email or post enquires
* Processing on any sales paperwork jobs, service additions/deletions onto the system.
* Update daily KPI figures on the shared drive
* Re-allocation of sales areas to cover absence and holidays
* Ensure that Leads are allocated and administered and Contact centre form is updated weekly
* Dealing with incoming account queries and pass onto the relevant person to deal with
* Ensuring client request for information are routed to the relevant member of staff to deal with them
as they are received
* Raise and process credits once approved by the Regional Manager
* Ensure iCABS is up to date with the correct customer information and specification
* Send out renewal notices to customers in advance of expiry dates
* Provide information and post forms to the field teams as and when requested
* Adhoc duties as and when required to support the Regional Manager / Sales Executives
Requirements
Excellent in English speaking and writing
Exultant in the MS Excel, word,
Good in the communication skills
Team player
Benefits
Competitive Salary and attractive bonus scheme
Working for an International brand
In house training provided
Internal growth and promotion
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