HR Services Specialist

HR Services Specialist
Location: Saudi Arabia, Riyadh
Contract: Full Time
Overall, Purpose of this Job:
This professional will provide consistent HR administrative and advisory work
practices across the Country from Hire to Retire. Using the Workday system and
associated end to end processes. Consider regular review of
systems/processes/procedures for maximum efficiency and attainment of service
levels. Share knowledge/information to achieve best practice and resolve
administrative issues quickly and effectively.
The responsibilities & the impact YOU will have:
Customer Support
* Provide ‎1 st level support to employees on HR Service related activities.
* Ensure all cases are maintained in SFDC (AskGS).
* Provide training to Employees & Line Managers on HR Processes & HR Systems.
Recruiting and Selection
* Preparation and issuing of Offer letter and Terms and conditions contracts.
* Preparation and issuing of associated contracts document packs.
* Reviewing referral payments sheet prepared by Talent Acquisition and ensuring successful probationary periods followed by payments of referral bonus.

New Hire Onboarding
* Document management and record keeping as per Company requirements.
* Due diligence checks to be completed.
* Compliance with Right to work in the visa documentation.
* Manage new hire initial contact email.
* Manage Probationary periods ensuring appropriate documents gathered from the manager.
Employee Data Management
* Support employees and managers with maintaining their employee data accurately in Workday.
* Gather any relevant documentation to support any changes e.g. marriage certificates
* Ensure compliance with the regulatory bodies guidance.

Total Rewards
* Provide support to line managers ad-hoc and annual compensation changes
* Complete ad-hoc compensation changes through Workday.
* Complete annual compensation process, providing support to managers and Business Unit HR as appropriate.
* Provide compensation data, as required.
* Process Mapping for all policy related matters.
Business Structure Management
* Maintain Organisational structure within Workday through effective Position management
* Ensure all employees have appropriate "Organisations" assigned to them in Workday, including their HR support roles and paygroups.
* Manage any Mass organisation changes. Liaising with the Business Unit HR and the regional Workday team to ensure the changes are implemented as per the project plan.

Separation
* Manage the separation process through Workday for both voluntary and involuntary separations.
* Preparation and issuing of termination letter and other related documentation
* Support Business Unit HR as required with any major restructures which involve consultation and / or redundancies.
* Support Business Unit HR with severance calculations, production of first draft of Settlement Agreements and overall process requirements.
Total Rewards (Benefits)
* Provide support to employees during life events ensuring any "HR discretionary" life events are triggered through Aon Hewitt.
* Direct calls to Aon Hewitt service centre (benefit portal provider).
* Provide support to employees and manager with Holiday management.
Absence & Disability Management
* Provide support to employees and manager with Time off requests.
* Provide support to employees and managers with leave of absence requests. Ensuring the full end to end process is completed for the appropriate leaves of absence, and that employees are provided with appropriate guidance on their salary and benefits impact.
* Manage the sick leave process, ensuring appropriate documentation is gathered.
* Provide employees and managers with guidance and advise on Occupational health support and restricted duty process.
* Provide employees and managers with guidance and advise on the attendance management process and income protection.
Staffing events - employees
* Manage all staffing events, job changes, promotions, demotions, lateral transfers.
* Document management and record keeping as per Company requirements.
* Manage the positions to enable recruitment to proceed, creating open positions and requisitions.
Staffing events - Contingent workers (CW's)
* Management of the Contingent Workers within the Country through Workday.
* Ensuring only headcount related CWs are maintained in Workday.
* Identify or create open positions to then contract new CWs into.
* Through close liaison with the Neutral Vendor, manage CW expected contract end dates, ensuring they are extended if needed or terminated if appropriate.
Employee Relations / Labour Relations
* Respond to Employee Relations requests from customers (prioritizing as appropriate) and executes on the key tasks and activities in accordance with defined procedures and guidelines.
* Assist with the development of performance improvement plans (PIP) and Corrective Action steps;
* Maintain complete and accurate documentation in accordance with guidelines on a timely manner, complying with the Service Level Agreements.
* Attend to and process customer inquiries and request by applying Employee Relations standard operating procedures and utilizing problem solving skills for resolution.
Contract and Policy Management
* Provide employee and manager guidance on all HR policies and systems. Including in person or via communicator coaching on Workday.
* Complete Personnel file management, annual archiving, annual SOX testing.
* Identify any policies which require amending either through Employment Law changes or through best practice in their application.
* Draft new policies where appropriate and develop any associated documentation, for HR Services leadership to review with the HR council.
* Maintain the policies and documentation on the ONE HR portal.
Global Mobility
Effectively manage all Global Mobility assignees both home and hosted in
Workday
Produce updated Terms & Conditions letters (or Contract's) if appropriate and
ensure their benefits are managed effectively.

Qualifications

We 'd love to hear from YOU, if you have:
Required:
* At least ‎3 years of HR related experience
* Aptitude for use of technology and understands that there is always a rational reason when something goes wrong.
* Able to handle sensitive data, both for self and respecting confidence
* HR experience helps.
* EQ: empathy and professional detachment.
* Metrics driven, in line with service commitments.
* Passion to get response back to customer. Able to navigate to get answer.
* Deadlines managed, by self or through others.
* Team player with Attention to detail; compliance and audit orientation.
For more than ‎130 years, diversity, equity & inclusion (DEI) have been part
of our cultural fabric at Johnson & Johnson and woven into how we do business
every day. Our commitment to respect the dignity and diversity of all is
embedded in our Credo.
We know that the success of our business depends on having the best talent
in a workforce that reflects the diverse markets we serve around the world and
an inclusive culture that values different perspectives and life
experiences
That is why we in Saudi Arabia are working to create an inclusive
environment where diverse backgrounds, perspectives and experiences are valued
and each and every one of our people feels that they belong and can reach
their potential. No matter who they are.
This is what awaits YOU at J &J:
* A dynamic and inspiring working environment.
* Many opportunities to work on challenging projects and assignments.
* Possibilities for further personal as well as professional development.
* Many employee benefits.