Academic Quality Officer - Dubai Campus

Purpose of Role
The Academic Quality Officer will be responsible for undertaking key quality
assurance activities as part of the Academic Quality team based at the Dubai
campus, with a particular focus on:
* Accreditation, review and audit events for the approval and re-approval of the University's programmes; and the
* Approval, review and renewal of the University's external partnership agreements and associated processes.
Summary of Key Duties and Responsibilities:

* Collate and draft accreditation documentation for submission to regulatory bodies on behalf of academic colleagues for review by the Academic Quality Manager ready for submission.
* Co-ordinate accreditation, review and audit events (and produce reports where required from such events) for the approval and re-approval of the University's programmes. This includes both those required by the University's internal processes and those required by UK and non-UK government Authorities / external agencies, including KHDA, CAA and MoE in the UAE.
* Work with other Academic Quality Officers to gather university data for regulatory data returns to KHDA, CAA and the Ministry of Education.
* Represent the Dubai campus, and maintain strong working relationships, with local regulatory authorities under the direction of the Academic Quality Manager.
* Develop and maintain strong working relationships with internal stakeholders, including other Professional Service teams and academic colleagues.
* Provide advice and guidance on standard enquiries regarding Academic Quality policies and procedures and local regulatory and accreditation requirements.
* Provide support as needed for approval, review and renewal of the University's external partnership agreements, including Partner Annual Monitoring and Review, and collaborate with International Development colleagues in associated policy and procedure developments.
* Collaborate with the Programme Director of the University's foundation programmes at the Dubai and Malaysia Campuses in the Annual Monitoring and Review, putting in place an enhancement-led approach to the process.
* Co-ordinate the reporting of Professional, Statutory and Regulatory Body (PSRB) accreditations in Dubai to both the University and to external government organisations, and provide support to Schools as required in PSRB accreditation events.
* Progress any other tasks associated with the work of the Academic Quality team, and this is likely to include campus-specific tasks, eg coordinating Academic Reviews at the Dubai campus, including organisation of Enhancement Workshops, and contributing to the organisation of Academic-Related Reviews and Internal Audits at the Edinburgh Campus.
* Progress any other tasks associated with the work of the wider Registry and Academic Support Directorate, eg assisting at student enrolment and at graduation ceremonies.
Education, Qualifications & Experience:
Essential
* Educated to at least Bachelor's degree level, or equivalent practical experience in the workplace
* Experience of working within a similar environment, preferably in international higher education
* Proven experience collating and drafting large-scale reports
* Proven relevant experience in clerking committees, which will have been acquired over a number of years
* Analytical problem-solving skills
* Well-developed interpersonal skills
* Demonstrable excellent customer service
* Demonstrable ability to work quickly, flexibly and accurately in a dynamic, changing and pressured environment
* Demonstrable professional and proactive approach
* Competent in the use of relevant IT packages
Desirable
* Experience working in Higher Education quality assurance
* Experience working with KHDA, CAA and/or MoE requirements and processes
At Heriot Watt we are passionate about our values and look to them to connect
our people globally and to help us collaborate and celebrate our success
through working together. Our research programmes can deliver real world
impact which is achieved through the diversity of our international community
and the recognition of creative talent that connects our global team.
Our flourishing community will give you the freedom to challenge and to bring
your enterprising mind and to help our partners with solutions that can be
applied now and in the future. Join us and Heriot Watt will provide you with a
platform to thrive and work in a way that also helps you live your life in
balance with well-being and inclusiveness at the heart of our global
community.
The appointment is conditional upon successful completion of all Labour and
Immigration formalities, and the start date will need to be delayed if the
employment visa is not in place.