Company: Tiffany & Co
Country / Region : United Arab Emirates
Business group: Watches & Jewellery
Contract type: Permanent Job
Function: Retail
Experience required: Minimum 5 years
Reference No.: 56776
Date of publication: 2023.04.26
POSITION
The Blue Box.
Since 1837, Tiffany & Co. has always been a company of great innovators who
are constantly pushing the boundaries of what's possible with design and
influencing style. As our organization continues to grow within the LVMH
group, we now have an exciting opportunity for an experienced individual to
join our Flagship Dubai Mall Store as a Team Manager.
Your role in the Tiffany Legacy
Be an inspiring mentor, agile teammate, passionate coach, and role model for
perfection. As a Team Manager, you will be responsible for ensuring the store
exceeds sales plan and profitability targets while providing outstanding
customer service. You will effectively lead, develop and support staff to meet
and/or exceed individual sales plan with a strong focus on client development
and providing a high level of customer service. Responsibilities include, but
are not limited to: Build relationships with internal and external clients
Model and uphold Tiffany & Co. customer service standards Ensure
implementation of company sales initiatives Become an expert on product and
sales training modules Assist in supervising, developing, and training
designated staff and supervisors Assist with recruitment and delivery of
onboarding for new starters Key-holder responsibilities, such as opening and
closing of the store.
About you
* A minimum of 3-5 years of sales management experience within retail or luxury retail.
* Experience in sales generation and managing the achievement of sales results.
* The ability to inspire trust, integrity, fairness and professionalism both with clients and staff members.
* Proven ability and desire to work in a fast-paced, changing environment.
* Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.).
* Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
* Proficiency with Microsoft Office software including Word, Excel, Outlook, Point of Sales (POS) system • Strong oral and written communication skill.
Preferred qualifications
* Previous experience in a luxury retail environment.
* A university degree.
* Awarded gemological certification relevant to the country of work.
* Additional language skills are preferred.
Why Tiffany?
* Competitive salary package, employee discounts and milestone gifts.
* Join a high-performing team • Caring, fun and dynamic team.
* Culture focused on wellbeing and growth.
* Endless career opportunities with the largest luxury group - LVMH.
* Never-ending training and upskilling opportunities.
* Great mentoring opportunities.
* An inspired career is life's best accessory.
This is just the beginning. Apply now!
**What 's inside the Blue Box?** Tiffany & Co. is an international hallmark of quality, and our careers are no exception. Be an inspiring mentor, passionate coach and drive strong sales! We are looking for a people motivated, client-centric, and sales driven Assistant Manager to join our Dubai Mall…
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