Professional - Quality Analyst

؜ - ؜Alexandria ؜ -

Job details

Job Description:


Sutherland is seeking a reliable and detail-oriented person to join us as
Quality Analyst. We are a group of driven and hard-working individuals. If
you are looking to build a fulfilling career and are confident you have the
skills and experience to help us succeed, we want to work with you!


Our Quality Analyst get to :


Define Sutherland 's reputation: Oversee and manage performance and
service quality to guarantee customer satisfaction


Strengthen relationships : Establish and maintain communication with
clients and/or team members; understand needs, resolve issues, and meet
expectations


Keep management updated : Relay important information in the form of
timely and accurate reports


Impact the bottom line : Produce solid and effective strategies based on
accurate and meaningful data reports and analysis and/or keen observations

Qualifications:


Our most successful candidates will:

* Bachelor's degree
* Experience with process documentation
* Be able to work in MS Office
* Have advanced-level knowledge of Excel
* Be able to work in a fast-paced environment
* Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
* Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
* Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner

Job Summary

  • Advertiser: Sutherland
  • Announcement date: 15/07/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Alexandria
  • Salary: -
  • Phone number: -

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اللغة: العربيّة