Exchange Program Assistant (Egypt)

COMPANY DESCRIPTION

Established in ‎1951, Amideast is an American nonprofit organization dedicated
to creating hope, opportunity, and mutual understanding among people in the
Middle East, North Africa, and United States through life-changing
opportunities for education and cultural exchanges. Working with local,
regional, and international partners, we provide programs and services that
improve educational opportunity and quality, expand access to U.S. study,
empower youth and women, strengthen local institutions, and develop language
and professional skills for success in the global economy. Headquartered in
Washington, D.C., Amideast operates offices in ‎11 countries in the MENA
region. For more information, visit us at www.amideast.org.

POSITION DESCRIPTION

The Exchange Program Assistant will interface between the customer service and
English language department to verify certificates, transcripts, test scores,
and diplomas.

RESPONSIBILITIES

Tasks and responsibilities for this position include, but are not limited to,
the following:
* Responsible for the administrative procedures of the authentication and accreditation services of American degrees obtained from American-accredited universities and schools, in addition to the accreditation procedures of SAT / TOEFL / GRE score reports
* Develop and implement organizational system for all program document- soft and hard copies.
* Verify authenticity of documentation submitted by clientele for certification
* Make recommendations to certification manual
* Apply all certification operations as outlined in the certification manual
* Communicate and update new certification process with CS
* Conduct research
* Communicate regularly via email and telephone with clientele with certification issues.
* Provide all administrative and operational support to successfully conduct programs and activities
* Serve as back-up for EL Assistant

QUALIFICATIONS

Required
* Bachelor 's degree
* ‎1+ years of work experience
* Knowledge of or experience in development programs
* Prior work experience or internship in an NGO
* Excellent professional communication skills (written and oral)
* Excellent command of MS Office, especially Word, Excel, and PowerPoint
Preferred
* Excellent customer service skills
* Attention to details
* Organizational and problem-solving skills
* Ability to handle multiple tasks at one time
* TOEIC score of minimum ‎600 or equivalent

WORK ENVIRONMENT
The incumbent in this position will work in a professional office environment
and will utilize the following equipment when working from the corporate
office or remote home office (either on a full time, temporary, or hybrid
basis)

• Computer (laptop or desktop)


• Printer/Photocopier/Scanner/Fax


• Telephone

The physical demands and work environment that have been described is
representative of those an employee encounters while performing the essential
functions of this position. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.

This position description is an overview of the major functions and
requirements of this position. This document is not intended to be an
exhaustive list encompassing every duty and requirement of the position; the
Employee's Manager may assign other duties as related or as otherwise deemed
appropriate and necessary within the general scope, without the need for
additional compensation.

Amideast is an equal opportunity employer and prohibits discrimination and
harassment of any type without regard to race, color, religion, age, sex,
national origin, disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other characteristic
protected by law.

Positions that involve interaction with children will be required to read,
acknowledge, and comply with and attend special training in accordance with
the Child Protection and Safeguarding policy. All Amideast representatives
must comply with the Code of Conduct and all applicable organizational
policies which include but are not limited to, Anti-Human Trafficking and
Prevention of Sexual Exploitation and Abuse.