Customer Service Representative

؜ - ؜Ahmadi ؜ -
Advertiser's site

Job details


  • Ahmadi

  • Job Country: Kuwait

  • Job Industry: Customer & Contact Service

  • Job Profile: Customer Service Representative

  • Training Duration: ‎1 month

  • Number of Jobs Opening: ‎35

  • Salary: ‎100000 ( ‎100000 - ‎200000 Per Month)

  • Job Type: Full Time

  • Visa: Provided by company

  • Food: Provided by company

  • Accommodation: Provided by company

  • Air ticket: Provided by company

  • Medical Insurance: Provided by Company

  • Commuting to job location: Provided by company

  • Required Experience: ‎1 Year

  • Minimum Education Level: Bachelor's Degree

  • Primary Language Requirement: English

  • Level of Language: Beginner

  • Secondary Language Requirement: English

  • Employee Acceptance: International

  • Work Location: Work at Office/Being at Work

  • Hiring Need: Immediate
    Job Description: We are currently seeking dedicated and customer-focused
    individuals for the position of Customer Service Representative in Ahmadi,
    Kuwait. This role falls within the Customer & Contact Service industry and
    involves providing exceptional service and support to customers.
    Responsibilities: Serve as the primary point of contact for customers,
    addressing inquiries, resolving issues, and providing information about
    products or services. Handle incoming calls, emails, and other communication
    channels in a professional and courteous manner. Identify and assess customer
    needs, offering appropriate solutions and recommendations. Process customer
    orders, returns, and exchanges accurately and efficiently. Maintain accurate
    and detailed records of customer interactions and transactions. Collaborate
    with internal teams to resolve complex customer issues or escalations. Stay
    updated on product knowledge, policies, and procedures to provide accurate and
    up-to-date information to customers. Demonstrate empathy and understanding
    while addressing customer concerns or complaints. Identify opportunities for
    customer satisfaction improvements and provide feedback to management.
    Job Requirement: Qualifications: Previous experience in customer service
    or a related field is preferred. Excellent communication skills, both verbal
    and written. Strong problem-solving and conflict resolution abilities.
    Patience and the ability to handle challenging customer situations with
    professionalism. Ability to multitask, prioritize, and manage time
    effectively. Proficient in using customer service software, databases, and
    other relevant tools. Attention to detail and accuracy in data entry and
    record-keeping. Flexibility to work in shifts, including evenings, weekends,
    and holidays. Proficiency in both English and Arabic is required.

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Job Summary

  • Advertiser: Aurawoo International
  • Announcement date: 17/06/2023
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Ahmadi
  • Salary: -
  • Phone number: -
  • Email:

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