As the implementation phase of Buna, formerly known as the Arab Regional
Payment System (ARPS), project picks up momentum, we are looking for a
responsible Payment System Application Specialist to join our founding
team
The candidate will join the Application Support & Administration team and will
participates in ongoing administrative support and end-user support.
Key responsibilities.
* Works closely with the all Information Technology and Infrastructure Leadership to support the on-going administration and day-to-day operations of all payment business applications ( SWIFTAlliance, SNL, SWIFT HSM, RTGS Core System, Compliance- AML, Transaction Monitoring) and relevant modules.
* Technical support for connectivity and associated operating system
* Demonstrates the requisite knowledge, skills, and abilities to effectively solicit and capture business and technical requirements; develop, test, and implement system configurations and workflows; diagnose the underlying drivers of performance gaps; inform continuous improvement initiatives
* Maintain product support and maintenance contracts with vendors
* Monitoring and tracking of SWIFT production issues and working pro-actively to catch incidents before they happen
* Ensuring problem and root cause tickets are progressed as per SLAs
* Ensure test planning, strategy and validation are sufficient and in place for changes to be deployed, coordinate release and post release support
* Provide 2nd level for application support by assisting in understanding and analysing the day-to-day problems faced by the end users of the systems.
* Handle interface and functionality testing of new releases, patches and certification
* To provide solution or workaround to users for their requests on SWIFT system
* To deliver training to users in software applications
* Prepare manuals for operators and users
* Advice in implementing changes required by users & software vendors
Requirements :
* Minimum 5 years of IT application management or service delivery management experience in a financial institution
* Minimum 3 years of experience in the administration , configuration and deployment of SWIFT payment system
* Good knowledge and experience of Windows Server and Oracle Database
* Good knowledge and experience of application servers (Apache Tomcat, Webpshere, Weblogic etc )
* ITIL Framework understanding and working knowledge of concepts (Familiarity with Incident, Problem, Change and Release Management procedure is preferable)
* Good knowledge of SWIFT message types in ISO20022 and ISO15022
* Experience of Secure Authentication, SSL, Encryption, VPN, MQ and SOAP
* Must have proven communication, analytical and problem-solving skills to understand the business requirement and help identify, communicate and resolve systems issues in order to maximize the benefit of IT systems investments.
**Location:** Abu Dhabi - **Department:** Administration Meeting preparation, organization and set up for Team leads, personnel teams and external customers. Interface with senior and high level customer personnel on behalf of the Team leads. Produce information by transcribing, formatting, inputt…
The Role * 8 to 10 years overall experience in testing with 3+ years of experience in testing for government beneficiary application testing. - Experience in banking domain will also be a big plus if the candidate do not have government beneficiary application testing. Requirements * Good u…
Our client, a large institution in the financial sector based in Abu Dhabi, is looking to build their internal IT Support Staff team. They are looking for IT application Supports specialists, preferably with banking and financial industry experience. Only open to candidates with hands on applicatio…
**Location:** Abu Dhabi, United Arab Emirates **Job Category:** Administration **Date Posted:** 23-May-2022 **Date Closing:** 31-May-2022 **Description:** The ADMINISTRATION SUPPORT is responsible for the daily administration of the operations. The candidate will take lead on dealing wi…
### **Job description** Charterhouse is currently working with an international law firm based in Abu Dhabi who is looking to hire a pro-active and results driven Administrator to support their professional yet friendly team with administrative tasks. Due to the demands of the position, it is essen…
* Issuing GHQ cards to QAW and shared services colleagues and contractors. * Keeping track record of GHQ cards ie renewal, cancelation and updating the system accordingly * Liaising and work closely with QAW security for permit access. * Performing other support function as required inside…
**Vacancy No** VN10581 **Employment Type** Fixed Term **Location Country** United Arab Emirates **Location City** **Who are V.Group?** As a global leader in ship management and marine services, we add value to a vessel 's operations. Operating around the clock and around the world, V.Gr…
**Vacancy No** VN10580 **Employment Type** Fixed Term **Location Country** United Arab Emirates **Location City** **Who are V.Group?** As a global leader in ship management and marine services, we add value to a vessel 's operations. Operating around the clock and around the world, V.Gr…
**Vacancy No** VN11329 **Employment Type** Permanent **Location Country** United Arab Emirates **Location City** **Who are V.Group?** As a global leader in ship management and marine services, we add value to a vessel 's operations. Operating around the clock and around the world, V.Gro…
At **Tenaris** , you will join a global network of professionals working together toward a common goal: shape the future of **energy** through advanced **tubular products and services**. If you want to become part of a diverse team that values results, analytical approach to problem solving and tea…