Job Number 22119123
Job Category Rooms & Guest Services Operations
Location The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta
Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Process all guest check-ins by confirming reservations, assigning room, and
issuing and activating room key. Process all payment types such as room
charges, cash, checks, debit, or credit. Process all check-outs including
resolving any late and disputed charges. Answer, record, and process all guest
calls, messages, requests, questions, or concerns. Coordinate with
Housekeeping to track readiness of rooms for check-in. Communicate parking
procedures to guests/visitors and dispatch bell staff or valet staff as
needed. Supply guests with directions and information regarding property and
local areas of interest. Run daily reports (number of arrivals, departures),
identify any special requests, and check reports for accuracy. Complete
designated cashier and closing reports in the computer system. Cash guests'
personal checks and traveler's checks. Count bank at the beginning and end of
shift. Balance and drop receipts according to Accounting specifications.
Follow all company safety and security policies and procedures; report
accidents, injuries, and unsafe work conditions to manager. Follow all company
policies and procedures; ensure uniform and personal appearance are clean and
professional; maintain confidentiality of proprietary information; protect
company assets. Welcome and acknowledge all guests according to company
standards; anticipate and address guests' service needs; assist individuals
with disabilities; thank guests with genuine appreciation. Speak with others
using clear and professional language; answer telephones using appropriate
etiquette. Develop and maintain positive working relationships with others.
Comply with quality assurance expectations and standards. Stand, sit, or walk
for an extended period of time. Move, lift, carry, push, pull, and place
objects weighing less than or equal to 10 pounds without assistance. Perform
other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies
and Gentlemen create experiences so exceptional that long after a guest stays
with us, the experience stays with them. As the premier worldwide provider of
luxury experiences, we set the standard for rare and special luxury service
the world over. We invite you to explore The Ritz-Carlton.
Job Description: ** OVERVIEW/BASIC FUNCTION:** Rosewood Abu Dhabi is looking for someone who has a passion for relationship hospitality and has the genuine ability to create moments of magic for guests and associates. This position is responsible for check-in/check-out hotel guests courteously a…
**Posting Date** Jun 03, 2022 **Job Number** 22092278 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** The Ritz-Carlton **Schedu…
**Position:** Front Desk Agent (Full time #530342) **Property / Office:** Emirates Palace, Abu Dhabi **Location:** Abu Dhabi, United Arab Emirates **Responsibilities** Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the standards. Up…
**Posting Date** Jul 13, 2022 **Job Number** 22119123 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** The Ritz-Carlton **Schedu…
### **Job Description** Press space or enter keys to toggle section visibility OVERVIEW/BASIC FUNCTION: Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. RE…
**Position:** Front Desk Agent (Full time #533050) **Property / Office:** Emirates Palace, Abu Dhabi **Location:** Abu Dhabi, United Arab Emirates **Responsibilities** * Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the standards…
### **Job Description** Press space or enter keys to toggle section visibility **OVERVIEW/BASIC FUNCTION:** Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. …
**Position:** Front Desk Agent (Full time #535800) **Property / Office:** Emirates Palace, Abu Dhabi **Location:** Abu Dhabi, United Arab Emirates **Responsibilities** * Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the standards…
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey…
**Employer:** A **** cluster of 6 international hotel brands, located all in one place at Yas Island! **Contract** : 24 months **Joining date:** Mid-September 2023 Company provides: * Work visa * Airline Tickets * Medical Insurance * Accommodation * Transportation * Duty Meals (3 per …