Front Desk Agent

؜ - ؜Abu Dhabi ؜ -

Job details

Job Description:

OVERVIEW/BASIC FUNCTION:

Rosewood Abu Dhabi is looking for someone who has a passion for relationship
hospitality and has the genuine ability to create moments of magic for guests
and associates. This position is responsible for check-in/check-out hotel
guests courteously and efficiently; processing all payments according to
established hotel requirements. Provide information and assistance to all
guests and visitors.


OSHAD RESPONSIBILITIES:
While at work, (and while on work premises) an associate shall:
Take reasonable care of their own health and safety.
* Take reasonable care of the health and safety of a person and the workplace, that may be affected by their acts or omission at work;
* Cooperate with full compliance with Hotel's developed OSHMS policies, OSHMS procedures & operational works instruction in order to protect the health and safety of the people.
* Report to immediate supervisor any situation which they have reason to believe could present a hazards and which they cannot themselves correct;
* Report all OSH incidents and work related injuries; and
* Not intentionally or recklessly interfere with or misuse anything provided (e.g. Equipment & machineries, PPE, etc.) at the Hotel's workplace in the interest of health, safety, welfare or protection or management of the workplace.
* Participate in conduct of OSH related planning and implementation in order to achieve the Hotel's OSH objectives, targets & program.
* Attend all training arranged by Hygiene, Health & Safety Manager such as OSH training, safety Induction, on the job training, tool box talks, etc.


ACCOUNTABILITY:
* Held accountable and committed whatever it takes to comply with the company's OSHMS Policies, OSHMS Procedure, & Operational Works Instruction and any other relevant legislation applies within the organization.
* Held accountable to take care of their own health and safety, other person in the workplace that may be affected by their acts or omission at work.
* To report their supervisor or respective Manager.


QUALIFICATIONS:
Experience: Previous experience as a Front Desk Agent in a luxury or
ultra-luxury hotel.
Education: High school diploma.
General Skills: Must be able to perform job functions with attention to
detail, speed and accuracy; prioritize, organize and follow-up; be a clear
thinker, remaining calm and resolving problems using good judgment; follow
directions thoroughly; understand a guest's service needs; work cohesively
with co-workers as part of a team; work with minimal supervision; maintain
confidentiality of guest information and pertinent hotel data.
Technical Skills: Ability to input and access information in the property
management system/computers.

Job Summary

  • Advertiser: Rosewood Hotels & Resorts
  • Announcement date: 12/06/2022
  • Type of employment: -
  • Experience level: -
  • Educational level: -
  • Job location: Abu Dhabi
  • Salary: -
  • Phone number: -

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