Position: Front Desk Agent (Full time #535800)
Property / Office: Emirates Palace, Abu Dhabi
Location: Abu Dhabi, United Arab Emirates
Responsibilities
* Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the standards.
* Upon check-in, register guests, assign rooms, and assist guests in completing the registration cards.
* Accommodate special requests whenever possible.
* Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
* Verify the guest's method of payment and follow established credit-checking procedures or refer cash handling payment to cashiers.
* Upon the departure of guests, process the guest check-out procedures.
* Receive payment from guests. Settle the guest account and give a copy of the invoice.
* Handle all front office cashier activities such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of the shift, balance their cash float.
* Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information, and takes appropriate actions or refer the matters to the relevant persons to handle. It may be and is not inclusive of issuing a safe deposit box, handling messages, or dealing with complaints.
* Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests.
* Possess a working knowledge of the room reservation procedures.
Skills & requirements
* High school diploma or suitable equivalent
* Previous experience in the same role in a luxury hotel is preferred
* Well-groomed, professional appearance
* Outstanding written and verbal communication skills
* Physically agile, and able to stand for extended periods
Advertised: 17 Jul 2023 Arabian Standard Time
Applications close: 17 Sep 2023 Arabian Standard Time
Job Description: ** OVERVIEW/BASIC FUNCTION:** Rosewood Abu Dhabi is looking for someone who has a passion for relationship hospitality and has the genuine ability to create moments of magic for guests and associates. This position is responsible for check-in/check-out hotel guests courteously a…
**Posting Date** Jun 03, 2022 **Job Number** 22092278 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** The Ritz-Carlton **Schedu…
**Position:** Front Desk Agent (Full time #530342) **Property / Office:** Emirates Palace, Abu Dhabi **Location:** Abu Dhabi, United Arab Emirates **Responsibilities** Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the standards. Up…
**Posting Date** Jul 13, 2022 **Job Number** 22119123 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** The Ritz-Carlton **Schedu…
### **Job Description** Press space or enter keys to toggle section visibility OVERVIEW/BASIC FUNCTION: Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. RE…
**Job Number** 22119123 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N …
**Position:** Front Desk Agent (Full time #533050) **Property / Office:** Emirates Palace, Abu Dhabi **Location:** Abu Dhabi, United Arab Emirates **Responsibilities** * Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the standards…
### **Job Description** Press space or enter keys to toggle section visibility **OVERVIEW/BASIC FUNCTION:** Check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements. Provide information and assistance to all guests and visitors. …
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey…
**Employer:** A **** cluster of 6 international hotel brands, located all in one place at Yas Island! **Contract** : 24 months **Joining date:** Mid-September 2023 Company provides: * Work visa * Airline Tickets * Medical Insurance * Accommodation * Transportation * Duty Meals (3 per …