IT Analyst

Aramco, one of the world's leading integrated energy and chemicals companies,
and international contract logistics provider DHL Supply Chain have announced
the signing of a shareholders' agreement for a to establish a New Company for
Procurement and Logistics Hub in Saudi Arabia, to enhance supply chain
efficiency and sustainability. It would be the region's first such hub
catering to customers in the industrial, energy, chemical and petrochemical
sectors. The joint venture aims to be operational in ‎2025 and provide reliable
end-to-end integrated procurement and supply chain services for companies
across the industrial, energy, chemical and petrochemical sectors. Our focus
customers in the short term will be Saudi Aramco and its own Affiliates. And
in the long term would be all the industrial sectors within Saudi Arabia and
the ultimate goal is to reach the MENA region in future.
Currently, we are seeking a dynamic person to take on the role of IT Analyst ,
to be hired for this JV based in Al Khobar.

Objective:
IT analyst position who handles the analysis, maintenance, and enhancement of
information systems. Evaluate and develop information solutions, employ
existing skills to identify opportunities and risks for business. Applies
structured analysis and design techniques to the operational requirements of
each application. Analyzes software applications, system performance, and user
department's workflow including prioritizing user requirements, overseeing
system upgrades, and researching new tools, highly analytical and able to
understand business needs. Excellent communication skills and problem-solving
abilities are essential. If you also have hands-on experience with technical
projects

Duties Responsibilities:
*
Communicate with stakeholders to understand their requirements.
* Develop and analyze functional specifications.
* Analyze the operational needs and reconcile needs of different teams.
* Gather feedback from end users about system performance.
* Ensure the accuracy of data in our existing automated logistics database.
* Resolve any problems or discrepancies that may arise with orders.
* Document and maintain accurate shipping activity files within systems.
* Perform a periodic inventory of material to ensure adequate quantities on hand.
* Troubleshoot and identify potential solutions to the problems coming from the service desk.
* Work with teams from other departments of the business to synchronize the functionality of operations.
* Maintain records of all the tickets and help the solutions teams in improving the solutions.
* Review functional specification/technical design document.
* Review and manage all changes to the requirements through a formally defined change request procedure.
* Configure the application based on functional specification.
* Verify that the modified application components interact appropriately, data conversion impacts are considered, and other areas of impact are
addressed.
* Ensure that developed solutions are reviewed and formally documented.
* Unit test solutions to ensure they meet quality standards. Perform routine maintenance and support activities.
* Designing and implementing functional and cost-efficient IT systems
* Prioritize user requirements, overseeing system upgrades and researching new tools.
* Be transparent in your communication with your superiors and your subordinates.

Qualifications and Skills Required:
*
Minimum experience of ‎3 years in implementing enterprise-scale technical
solutions with an understanding of Oracle databases.
* Bachelor's degree in a Computing/IT field.
* Good knowledge of Windows environment and Microsoft Office products.
* Networking basics.
* Knowledge of any of the following is an asset:
* Knowledgeable in the field of Business intelligence, EDI, and other electronic integration technologies.
* Familiar with Automated Warehouse Management and Supply Chain.
* A self-starter with a strong problem-solving ability.
* Expertise in the areas of IT security and reliability, software architectures and project management.
* Familiar with dashboards, KPIs and reporting tools.
* Analytical thinking and pay specific attention to details.
* Assess the performance of the organization digital infrastructure.
* Take responsibility of troubleshooting and maintenance tasks.