IT Analyst

Deutsche Post DHL (DPDHL) is the logistics provider in the world, with over
‎520,000 employees in more than ‎220 countries and territories.
DHL's Supply chain offers standardized Transportation, Logistics, Supply
Chain, and Storage specialists and highly specialized end-to-end solutions to
customers in a wide range of industries globally.
We are seeking a dynamic person to take on IT Analyst role based in Al
Khobar.

Objective:

DHL is delighted to offer a full time IT analyst position who handles the
analysis, maintenance and enhancement of information systems. Evaluate and
develop information solutions, employ existing skills to identify
opportunities and risks for business. Applies structured analysis and design
techniques to the operational requirements of each application. Analyzes
software applications, system performance, and user department's workflow
including prioritizing user requirements, overseeing system upgrades and
researching new tools, highly analytical and able to understand business
needs. Excellent communication skills and problem-solving abilities are
essential. If you also have hands-on experience with technical projects

Duties and Responsibilities:
*
Communicate with stakeholders to understand their requirements.
* Develop and analyze functional specifications.
* Analyze the operational needs and Reconcile needs of different teams.
* Gather feedback from end users about system performance.
* Ensure the accuracy of data in our existing automated logistics database.
* Resolve any problems or discrepancies that may arise with orders.
* Document and maintain accurate shipping activity files within systems.
* Perform a periodic inventory of material to ensure adequate quantities on hand.
* Troubleshoot and identify potential solutions to the problems coming from the service desk.
* Work with teams from other departments of the business to synchronize the functionality of operations.
* Maintain records of all the tickets and help the solutions teams in improving the solutions.
* Review functional specification/technical design document.
* Review and manage all changes to the requirements through a formally defined change request procedure.
* Configure the application based on functional specification.
* Verify that the modified application components interact appropriately, data conversion impacts are considered, and other areas of impact are addressed.
* Ensure that developed solutions are reviewed and formally documented.
* Unit test solutions to ensure they meet quality standards. Perform routine maintenance and support activities.
* Designing and implementing functional and cost-efficient IT systems
* Prioritize user requirements, overseeing system upgrades and researching new tools.
* Be transparent in your communication with your superiors and your subordinates.

Qualifications and Skills Required:
*
Minimum experience of ‎3 years in implementing enterprise-scale technical
solutions with an understanding of Oracle databases.
* Bachelor's degree in a Computing/IT field.
* Good knowledge of Windows environment and Microsoft Office products
* Networking basics
* Knowledge of any of the following is an asset:
* Knowledgeable in the field of Business intelligence, EDI, and other electronic integration technologies
* Familiar with Automated Warehouse Management and Supply Chain
* A self-starter with a strong problem-solving ability
* Expertise in the areas of IT security and reliability, software architectures and project management.
* Familiar with dashboards, KPIs and reporting tools.
* Analytical thinking and pay specific attention to details
* Assess the performance of the organization digital infrastructure.
* Take responsibility of troubleshooting and maintenance tasks

Why Join DHL Supply Chain
As the world 's largest contract logistics specialist, we create a
competitive advantage for customers through customized logistics solutions
based on globally standardized warehousing, transportation, and integrated
service components. We bring sector expertise, global scale, and local
knowledge to design and manage supply chains from raw materials and
manufacturing to finished goods delivery and return services.

DHL Supply Chain has invested heavily in IT Systems and Solutions to support
its mission to be the Logistics Partner of Choice in Saudi Arabia. The
recruitment of superior IT professionals is part of this investment.

Industry
Transportation, Logistics, Supply Chain, and Storage

Company size
‎10,001+ employees
‎54,799 on LinkedIn. Includes members with current employer listed as DHL
Supply Chain, including part-time roles.

Founded
‎1969

Specialties
Logistics, Supply Chain Management, Consulting, Contract Manufacture,
Warehousing, Order Fulfillment, Service Part Logistics, Kitting and Assembly,
Managed Transportation, Reverse Logistics, Real Estate, In-Plant Logistics,
Environmental Compliance, Automotive, Technology, packaging, e-commerce,
e-commerce, supply chain, transport, fulfillment, packaging, real estate,
commercial real estate, trucking, two-man home delivery, distribution center,
MRO, Service Logistics, Retail, Consumer, Energy, Chemicals, Manufacturing,
Engineering, healthcare, pharma, life science, and clinical trials, Deutsche
Post DHL (DPDHL) is the logistics provider of the world with over ‎520,000
employees in more than ‎220 countries and territories.