Quality Assurance Officer-Quality Operations

Why Patients Need You
Everything we do, every day, is in line with an unwavering commitment to the
quality and the delivery of safe and effective products to patients. Our
science and risk-based compliant quality culture is flexible, innovative, and
customer oriented. Whether you are involved in development, maintenance,
compliance or analysis through research programs, your contribution will
directly impact patients.
What You Will Achieve
The Quality Officer (Small Parcel Logistic Quality Operations) is accountable
for providing short term (day to day) operational quality support to
Intercompany Operations and associated Quality Operations Management.
The Quality Officer will provide quality-operational support to ensure the
supply continuity of critical Pfizer small parcel operations from
manufacturing sites direct to customer and/or Distributor.
Within the Quality Operations Team, the Quality Officer will provide support
to the compliance, logistics carrier quality operations management and
operational counter parts with assigned duties. Working both independently and
as part of an operational quality team, the Quality Officer will work under
supervision to support logistic and market operations. The Quality Officer
will have 'real time' interactions with Global network operations to support
individual parcel shipments, associated processes, activities and associated
quality management system records.
How You Will Achieve It
* Ensure that, as part of routine operation ,small parcel shipping processes are conducted in a continuous GDP compliant manner, working to established Quality systems within Pfizer.
* Support the Quality Operations Manager and operational counterparts with assuring the technical resolution of network events and communications.
* Participate in assigned process and procedural revision (as assigned)and improvement projects.
* Manage in-transit incidents that occur within small parcel shipping operations.
* Provide Quality support for significant deviations or failure investigations with small parcel shipping operations that may impact small parcel inventory status change or require regulatory notifications.
* Supports changes within small parcel logistics operations.
* Supports regulatory or Pfizer-internal inspections at Intercompany Operations Logistics Centres and ensure appropriate Pfizer review/approval responses to Regulatory Agencies/Internal Audit functions including tracking of CAPAs within QTS.
* Support the provision of metrics to ad-hoc, SQRT and QRM meetings and activities (as required).
Qualifications
Must-Have
* Bachelor's Degree
* ‎3+ years' experience
* Experience in Quality administered systems
* Knowledge of current Good Manufacturing and distribution Practices and the applicable GxP regulations and standards
* Proactive approach and strong critical thinking skills
* Must be able to work in a team environment within own team and interdepartmental teams
* Excellent communication and interpersonal skills
* Good working knowledge of Microsoft Excel and Word
Nice-to-Have
* Master's degree and relevant pharmaceutical experience
* Willing to lead by example and jump right in, desire to get to root cause, collaborative and active listener
* Effectively manages stressful situations, able to focus on task at regardless of circumstances and stress induced pressure

Work Location Assignment: Remote

Pfizer is an equal opportunity employer and complies with all applicable equal
employment opportunity legislation in each jurisdiction in which it operates.
Quality Assurance and Control