•
* ligns quality standards to adhere to current company standards. •
* valuates agent service delivery and product knowledge, and provides associated feedback and suggestions to enhance the customer experience and productivity. •
* ompiles statistical data with narratives and present findings to the team and stakeholders. •
* dentifies and analyzes irregularities or trends and uses findings to improve the customer experience and the sales conversion rates. •
* anages short-term projects as they relate to the Quality and Process improvement and/or Customer Experience. •
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**Grade** **:** P3 **Contractual Arrangement** **:** Fixed-term appointment **Contract Duration (Years, Months, Days)** **:** One year **Job Posting** **:** May 22, 2022, 5:16:17 AM **Closing Date** **:** Jun 12, 2022, 4:59:00 PM **Primary Location** **:** United Arab Emirates-Dubai **Organiz…
Managing and implementing the quality improvement protocols and programs along with accreditation activities hospital-wide & its documentations by tracking validity for revisions. Has to have a good understanding of the Healthcare quality standards, measurable elements and intents of the JCI func…
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