Cloud Adoption Engineer

Cloud Adoption Engineer-220006W2

Applicants are required to read, write, and speak the following languages
: English
Preferred Qualifications

Job Summary

Cloud Adoption is a newly-formed organization within EMEA Technology Cloud
Engineering (TCE) group, having the mission to increase customer consumption
growth by driving fast activation , nurturing an optimal ramp up
and removing technical barriers.
Aligned to a territory and working together with Sales and Account Cloud
Engineers (ACEs), the Cloud Adoption Manager will primary focus on the post-
booking side of our customer's lifecycle, ensuring a successful and
sustainable cloud consumption growth.
Does this pique your interest? If so, we hope to meet you!

Role and Responsibilities

The Cloud Adoption Manager will collaborate closely, as needed, with the
relevant TCE teams to agree on specific activities and/or deliverables
required in each of the accounts they are managing. The ultimate goal is to
improve usage and usage growth of Oracle Cloud while also creating a robust
customer experience across the entire cloud adoption lifecycle

Typical activities:

Drive a fast and smooth Customer activation
* Equip the customer with the relevant knowledge for early usage
Manage the customer's Adoption Plan
* Continuously monitor and review Adoption Plan with the customer to guarantee the progress according to their expectations, facilitating the value realization, guarantee success in this Critical Milestone(Go Live as an example) and Provide "Longer Term" customer assistance
* Pro-actively monitor customer environment, assess risk and build mitigation plan
* Detect and flag potential new workloads or implementation opportunities
Energize Customers interest by sharing information and facilitate
connection with relevant Oracle activities
Remove barriers
* Assure progress and prompt resolution of SRs and escalations by engaging relevant teams and advocating for customers, while proactively Identify structural issues affecting customer use of Oracle Cloud and build up a resolution plan with relevant teams
* Act as a customer advocate for product features and requirements

Skills and Profile

To fulfill the role of a CAM we are looking for individuals matching the
following profile:
Proven experience in Tech Cloud engineering roles with a track record of
successful customer engagements.
Passionate about Technology with Breadth and Depth knowledge
* Solid understanding of cloud technology landscape - hands-on experience(or certification) with Oracle, AWS, GCP or Azure is a plus
IT Market Literacy - able to advise on technology standard methodologies
by understanding the Cloud market trends and their impact on various
industries
High Energy and social skills
Focus on Customer Centricity: Always looking to anticipate customer needs
and offer the most relevant advice, education or standard methodology. Enjoys
customer success
* Communication
* Project Management
* Focused on results
* Strong listening and coordination skills
* Problem-solving abilities, strong task planning and delegation skills. Is Pro-active and demonstrates lateral thinking
Customer Lifecycle awareness
* Able to understand the customers' existing IT landscape, business requirements and their definition of success.
* Position Oracle as a business partner by delivering value to functional through executive levels
Commercial business understanding
* Partners with all LOBs inside TCE organization
Collaboration skills
* Standout colleague with great networking abilities and ability to work in (virtual) teams.
Agent of Change , driving creative and new customer engagements to convert
our customers on the best cloud advocates!

Detailed Description and Job Requirements
Partners with customers, sales, engineering and product teams to design,
demonstrate and deploy Oracle Cloud architectures that address customer
business problems. Drives Oracle Cloud customer consumption by accelerating
the adoption of Oracle cloud services including discovery, design and
deployment.

Responsible for participating in customer engagements to collaboratively
design and implement solutions. May work directly with customers to gather
requirements, develop architectures and translates business needs into
solutions. Implements solutions and ensures successful deployments through
code development and scripting. Displays product/application understanding
through more customized presentation demonstrations to customers and at
conferences and events. Supports customer from Proof of Concept (POC) through
production deployment of services via resource configuration, planning, and
customer education/training. Creates and distributes technical assets (white
papers, solution code, blog posts, and video demonstrations). Serves as a
technical point of contact for customers and sales on technical cloud
solutions and customer success. Further builds business and technical acumen.

Minimum qualifications include: ‎5 years experience with computer applications
and tools required. Ability to travel ‎25% international and domestic.
Preferred but not required qualifications include: Bachelor of Science-level
university degree in Computer Science, Math, Engineering from accredited
university; and/or relevant ‎5 years technical experience. Expertise in system
and application design; Written and verbal communication and interpersonal
skills; Needs analysis, positioning, and business justification; Solving
technical problems with customers in technical environments.

As part of Oracle's employment process candidates will be required to
successfully complete a pre-employment screening process. This will involve
identity and employment verification, professional references, education
verification and professional qualifications and memberships (if
applicable).
Job : Pre Sales
Location : KW-KW,Kuwait-Kuwait City
Job Type : Regular Employee Hire
Organization : Oracle