Cloud Adoption Engineer

Cloud Adoption Engineer-22000AMR

Applicants are required to read, write, and speak the following languages
: English
Preferred Qualifications

Job Summary

Cloud Adoption is a newly-formed organization within EMEA Technology Cloud
Engineering (TCE) group, having the mission to increase customer consumption
growth by driving fast activation , nurturing an optimal ramp up
and removing technical barriers.
Aligned to a territory and working together with Sales and Account Cloud
Engineers (ACEs), the Cloud Adoption Manager will primary focus on the post-
booking side of our customer's lifecycle, ensuring a successful and
sustainable cloud consumption growth.
Does this pique your interest? If so, we hope to meet you!

Role and Responsibilities

The Cloud Adoption Manager will collaborate closely, as needed, with the
relevant TCE teams to agree on specific activities and/or deliverables
required in each of the accounts they are managing. The ultimate goal is to
improve usage and usage growth of Oracle Cloud while also creating a robust
customer experience across the entire cloud adoption lifecycle

Typical activities:

Drive a fast and smooth Customer activation
* Equip the customer with the relevant knowledge for early usage
Manage the customer's Adoption Plan
* Continuously monitor and review Adoption Plan with the customer to guarantee the progress according to their expectations, facilitating the value realization, guarantee success in this Critical Milestone(Go Live as an example) and Provide "Longer Term" customer assistance
* Pro-actively monitor customer environment, assess risk and build mitigation plan
* Detect and flag potential new workloads or implementation opportunities
Energize Customers interest by sharing information and facilitate
connection with relevant Oracle activities
Remove barriers
* Assure progress and prompt resolution of SRs and escalations by engaging relevant teams and advocating for customers, while proactively Identify structural issues affecting customer use of Oracle Cloud and build up a resolution plan with relevant teams
* Act as a customer advocate for product features and requirements

Skills and Profile

To fulfill the role of a CAM we are looking for individuals matching the
following profile:
Proven experience in Tech Cloud engineering roles with a track record of
successful customer engagements.
Passionate about Technology with Breadth and Depth knowledge
* Solid understanding of cloud technology landscape - hands-on experience(or certification) with Oracle, AWS, GCP or Azure is a plus
IT Market Literacy - able to advise on technology standard methodologies
by understanding the Cloud market trends and their impact on various
industries
High Energy and social skills
Focus on Customer Centricity: Always looking to anticipate customer needs
and offer the most relevant advice, education or standard methodology. Enjoys
customer success
* Communication
* Project Management
* Focused on results
* Strong listening and coordination skills
* Problem-solving abilities, strong task planning and delegation skills. Is Pro-active and demonstrates lateral thinking
Customer Lifecycle awareness
* Able to understand the customers' existing IT landscape, business requirements and their definition of success.
* Position Oracle as a business partner by delivering value to functional through executive levels
Commercial business understanding
* Partners with all LOBs inside TCE organization
Collaboration skills
* Standout colleague with great networking abilities and ability to work in (virtual) teams.
Agent of Change , driving creative and new customer engagements to convert
our customers on the best cloud advocates!

Detailed Description and Job Requirements
Partners with customers, sales, engineering and product teams to design,
demonstrate and deploy Oracle Cloud architectures that address customer
business problems. Drives Oracle Cloud customer consumption by accelerating
the adoption of Oracle cloud services including discovery, design and
deployment.

Engages with strategic customers, builds leadership relationships at multiple
levels within organizations in order to design and implement solutions. Works
directly with customers to gather requirements, develop architectures and
translates business needs into solutions. May implement solutions and ensure
successful deployments through code development and scripting. Displays
product/application understanding through highly customized presentation
demonstrations to customers, and at conferences, and events. Supports customer
from Proof of Concept (POC) through production deployment of services via
resource configuration, planning, and customer education/training. Creates and
distributes technical assets (white papers, solution code, blog posts, and
video demonstrations). Serves as a leading contributor for customers and sales
on technical cloud solutions and customer success. Identifies gaps and
enhancements to influence engineering roadmaps for customer driven features.
Leading contributor, may provide direction and mentoring to others. Work is
non-routine and very complex, involving the application of advanced
technical/business skills in area of specialization. May interact with C
level. Maintains expertise by staying current on emerging technologies.

Minimum qualifications include: ‎8 years experience with computer applications
and tools required. Ability to travel ‎50% international and domestic.
Preferred but not required qualifications include: Bachelor of Science-level
university degree in Computer Science, Math, Engineering from accredited
university; and/or relevant ‎8 years technical experience. Advanced degree in
relevant field of studies highly desirable. Expertise in and an in depth and
thorough knowledge of competitive and industry knowledge in the field of
computer applications and tools; System and application design; Implementation
of advanced product features; Project management; Solving technical problems
with customers in technical environments; Written and verbal communication and
interpersonal skills; Needs analysis, positioning, and business justification.
‎8 years experience and expertise in the clear communication of technical
information to others through presentations, demonstrations, written
communication and consultative solutioning experience.

As part of Oracle's employment process candidates will be required to
successfully complete a pre-employment screening process. This will involve
identity and employment verification, professional references, education
verification and professional qualifications and memberships (if
applicable).
Job : Pre Sales
Location : SA-SA,Saudi Arabia-Riyadh
Job Type : Regular Employee Hire
Organization : Oracle