Team Leader, Inventory Control & Optimization

The Company:

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we
continue to move closer towards our vision to be among the top ‎20
telecommunications companies in the world by ‎2020.
We are a dynamic global telecommunications player operating in ‎17 countries
across the Middle East, North Africa (MENA) and Asia. We cover a population of
more than half a billion people and serve more than ‎68 million customers.
In Kuwait, we employ approximately ‎1,000 talented people, all of whom are
driving Ooredoo to be the number one choice for world-class communications
services in Kuwait. In the face of intensifying competition, increasingly
sophisticated technology and rising customer expectations, nothing is more
important to our success than our team - and it's a team that you can be part
of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Purpose:

Responsible to manage and supervise the inventory control & optimization
team to robust sales order & logistics management for products, devices &
merchandising items.
Key Accountabilties & Responsiblities:

• Manage efficient sales orders management for tradable inventory.


• Provide forecast short term and long term for stock requirement based on market intelligence and analyzing trends, collate forecast from all channels, align with marketing forecast.


• Responsible to ensure that all channels and sales touch points have optimum stock of items that are relevant to that location.


• Responsible for overall management of all PRs and related payments.


• Ensure that all inventory policies are adhered to by all staff in the Sales Division .


• Provide smart delivery schedule for different inventory items to ensure minimum aging of stock.


• Co-ordinate with P&L, Finance, Vendors to fulfil pre and post purchase activities.


• Manage an optimum stock in the Sales Stores and conduct regular audits to produce reconciliation report for sales management.


• Manage the product wise pre-activation schedule by coordinating with other departments.


• Co-ordinate with Finance and Technology for creation of new items and locations.


• Liaise with Store Managers to gather stock audit status and produce reconciliation reports for sales management.


• Generate system reports that shows stock level in designated location.


• Follow-up on orders release/delivery with other stakeholders for test and give away devices and generating reconciliation reports.


• Create and implement necessary procedures and process flow for the inventory management process book.


• Follow up with team to ensure the tasks are completed.


• Responsible for controlling of ageing stocks and returns.


• Responsible to manage an effective consignment stock process and rotation of stock.


• Responsible for Consignment stock ordering, allocation, and returns.


• Forecast collateral requirements and co-ordinate with Marketing to ensure timely delivery of collaterals.


• Collaborate with point-of-sale outlets and Sales Managers and support marketing / promotional events.


• Coordinate with in-store staff, in order to manage and monitor the display appearance.


• Manage stock levels of Marketing collaterals across sales channels and other touch points.


• Manage efficient after Sales support for devices and manage the after sales process.


• Preparation of all necessary MIS reports from various systems.


• Support Helpdesk for the devices/Sims replacements and report the same to the manager regularly.


• Maintain the Warranty pool stocks in order to support the devices after sales service.


• Co-ordinate with vendor and P&L for the devices warranty replacements and support cycle.


• Maintain the Warranty pool stocks in order to support the Went after sales service.


• Sales Returns for refund and faulty devices.


• Provide efficient and quality after sales support to support all channels.


• Produce reconciliation reports for sales management.


• Assist in returns of used device and liquidate employee promotions.


• Process the Employee services such as internal/employee lines, Mobile benefits etc.


• Issue of Testing Materials for various Testing across organizations.


• Meet and discuss the activation techniques in terms of new Rate plan's and services.


• Keep track of all temporary lines utilizing the BI reports.


• Follow-up with departments for the temporary Lines deactivation or extension.


• Coordinate with RA and departments for the Quarterly Test lines waivers and bulk disconnection.


• Reconciling sim card count between RAS and ERP system.


• Follow up monthly target for prepaid production and coordinate with sim packaging team.


• Follow-up with prepaid line returns and sim cards reusing and coordinating with concerned department.


• Scrapping damaged Sims and recharge cards from inventory.
  Qualifications:
  

Bachelor's degree in Business , Marketing or other related discipline
from a recognized tertiary institution.
Requirements:

• Sales, Supply Chain and logistic within Telecom sector.


• Required ‎3-‎4 years of relative experience in commercial operations & support.


• Fluent verbal/written communication in both Arabic and English.


• Ability to operate in a diverse multicultural, multinational work environment, exhibiting appropriate sensitivities.


• MS Office.


• General knowledge of telecommunications products and services.


• Good command of using operational systems like BSCS, RAS, Oracle, Flash and SQL.
  Note: you will be required to attach the following:

‎1. Resume / cv