Team Leader, Inventory Control & Optimization

The Company

Ooredoo is an organisation on the move. Thanks to our dedicated employees, we
continue to move closer towards our vision to be among the top ‎20
telecommunications companies in the world by ‎2020.
We are a dynamic global telecommunications player operating in ‎17 countries
across the Middle East, North Africa (MENA) and Asia. We cover a population of
more than half a billion people and serve more than ‎68 million customers.
In Kuwait, we employ approximately ‎1,000 talented people, all of whom are
driving Ooredoo to be the number one choice for world-class communications
services in Kuwait. In the face of intensifying competition, increasingly
sophisticated technology and rising customer expectations, nothing is more
important to our success than our team - and it's a team that you can be part
of.
Ooredoo's future is bright, and you can be part of our ongoing success.
The Purpose
Responsible to manage and supervise the inventory control & optimization
team to robust sales order & logistics management for products, devices &
merchandising items.Key Accountabilties & Responsiblities
* Manage efficient sales orders management for tradable inventory.
* Provide forecast short term and long term for stock requirement based on market intelligence and analyzing trends, collate forecast from all channels, align with marketing forecast.
* Responsible to ensure that all channels and sales touch points have optimum stock of items that are relevant to that location.
* Responsible for overall management of all PRs and related payments.
* Ensure that all inventory policies are adhered to by all staff in the Sales Division .
* Provide smart delivery schedule for different inventory items to ensure minimum aging of stock.
* Co-ordinate with P&L, Finance, Vendors to fulfil pre and post purchase activities.
* Manage an optimum stock in the Sales Stores and conduct regular audits to produce reconciliation report for sales management.
* Manage the product wise pre-activation schedule by coordinating with other departments.
* Co-ordinate with Finance and Technology for creation of new items and locations.
* Liaise with Store Managers to gather stock audit status and produce reconciliation reports for sales management.
* Generate system reports that shows stock level in designated location.
* Follow-up on orders release/delivery with other stakeholders for test and give away devices and generating reconciliation reports.
* Create and implement necessary procedures and process flow for the inventory management process book.
* Follow up with team to ensure the tasks are completed.
* Responsible for controlling of ageing stocks and returns.
* Responsible to manage an effective consignment stock process and rotation of stock.
* Responsible for Consignment stock ordering, allocation, and returns.
* Forecast collateral requirements and co-ordinate with Marketing to ensure timely delivery of collaterals.
* Collaborate with point-of-sale outlets and Sales Managers and support marketing / promotional events.
* Coordinate with in-store staff, in order to manage and monitor the display appearance.
* Manage stock levels of Marketing collaterals across sales channels and other touch points.
* Manage efficient after Sales support for devices and manage the after sales process.
* Preparation of all necessary MIS reports from various systems.
* Support Helpdesk for the devices/Sims replacements and report the same to the manager regularly.
* Maintain the Warranty pool stocks in order to support the devices after sales service.
* Co-ordinate with vendor and P&L for the devices warranty replacements and support cycle.
* Maintain the Warranty pool stocks in order to support the Went after sales service.
* Sales Returns for refund and faulty devices.
* Provide efficient and quality after sales support to support all channels.
* Produce reconciliation reports for sales management.
* Assist in returns of used device and liquidate employee promotions.
* Process the Employee services such as internal/employee lines, Mobile benefits etc.
* Issue of Testing Materials for various Testing across organizations.
* Meet and discuss the activation techniques in terms of new Rate plan's and services.
* Keep track of all temporary lines utilizing the BI reports.
* Follow-up with departments for the temporary Lines deactivation or extension.
* Coordinate with RA and departments for the Quarterly Test lines waivers and bulk disconnection.
* Reconciling sim card count between RAS and ERP system.
* Follow up monthly target for prepaid production and coordinate with sim packaging team.
* Follow-up with prepaid line returns and sim cards reusing and coordinating with concerned department.
* Scrapping damaged Sims and recharge cards from inventory.
Qualifications
Bachelor's degree in Business , Marketing or other related discipline
from a recognized tertiary institution.