IT Coordinator/System Admin

؜ - ؜مدينة الكويت ؜ -

تفاصيل الوظيفة

Qatar National Bank (QNB)
Kuwait City, Kuwait


Posted ‎1 day ago In-Office Permanent Competitive
IT Coordinator/System Admin
About QNB
Established in ‎1964 as the country's first Qatari-owned commercial bank, QNB
Group has steadily grown to become the largest bank in the Middle East and
Africa (MEA) region.
QNB Group's presence through its subsidiaries and associate companies extends
to more than ‎31 countries across three continents providing a comprehensive
range of advanced products and services. The total number of employees is more
than ‎28,000 serving up to ‎20 million customers operating through ‎1,000
locations, with an ATM network of ‎4,300 machines.
QNB has maintained its position as one of the highest rated regional banks
from leading credit rating agencies including Standard & Poor's (A), Moody's
(Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from
leading international specialised financial publications.
Based on the Group's consistent strong financial performance and its expanding
international presence, QNB currently ranks as the most valuable bank brand in
the Middle East and Africa, according to Brand Finance Magazine.
QNB Group has an active community support program and sponsors various social,
educational and sporting events.


Job Summary:
The incumbent will be supporting the Branch's overall IT operations and system
administration in coordination with the Head office overall direction and
guidance.


Job Description:
* Undertake the day to day operation of the mainframe/ mini-computer, in accordance with operating procedures and objectives.
* Ensure that activities comply with internal computer operations procedures.
* Assist with the implementation of changes to operations procedures, processes and hardware, ensuring the changes are implemented as required.
* Maintain a detailed knowledge of the relevant systems, and new systems as they are implemented.
* Provide support to users of the organization's software and hardware and recognize problems, researches and resolve them.
* Assist with installation and loading of hardware and software; logs PC maintenance calls.
* Responsible for all computer networks within the branch organization.
* Assist in the purchases all infrastructure equipment.
* Assist in the regulatory authority IT requirements.
* Ensure that network operates effectively and efficiently; liaise with contractors and suppliers ensuring that network is maintained.
* Monitor all aspects of system security based on bank security policy.
* Maintain the operational IT service to bank's desktops, provide a responsive first line support function to answer queries and resolve problems that arise.
* Log all support requests received on the database and update the log details with actions taken as appropriate.
* Resolve faults and respond to requests for advice and assistance, as appropriate.
* Analyse, specify and plan the day to day changes required for the technical infrastructure.
* Refer problems to second line support which cannot be resolved in a timely manner or are likely to exceed the appropriate service level criteria.
* Acquire and maintain current knowledge of relevant products and support policies in order to provide technically accurate solutions.
* Undertake the implementation and routine maintenance of the telecommunications systems within the division/ organization.
* Undertake the implementation and maintenance of PC and host based operational systems within the organization.
* Assist with the evaluation of the designs of new systems and their appropriateness or compatibility with other operational applications and or local regulatory requirement.
* Provide technical input in the implementation of new systems or with the enhancement of present systems, especially where changes to overnight processing or data interfaces are required.


Job Requirements:
* University graduate in Computer Science or related degree
* Minimum ‎3 years' experience in systems operations/ data centre environments, preferable within banking platforms.
* MCSE certificate (preferred)
* Excellent oral and written communication skills (including report writing) in English; with Arabic, French or applicable local language highly desirable
* Problem shooting and resolution of wide variety of IT related issues.
* Strong coordination and execution skills.
* Training courses in operating systems, operational management, and data centre environments.
* Working knowledge of various IT hardware, applications, networking and related support and maintenance work.
* Able to influence various service providers and vendors to ensure seamless delivery of IT support.
* Strong analytical, problem solving, and decision-making skills.
* Project management skills.


Note: you will be required to attach the following:
‎1. Resume / CV


Job ID ‎163879

ملخص الوظيفة

وظائف أخرى مثل هذه الوظيفة

مدينة الكويت
28/03/2023

Business Unit: QNB - Kuwait Division: International Banking Department: International Banking Country: Kuwait Closing Date: 01-Jan-2024 About QNB Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and A…

مدينة الكويت
22/05/2023

Qatar National Bank (QNB) Kuwait City, Kuwait Posted 4 days ago Permanent See description The incumbent will be supporting the Branch’s overall IT operations and system administration in coordination with the Head office overall direction and **Job Description** * Undertake the day to …

الكويت,
28/11/2022

System Admin Name: Markat Group Company Place: Kuwait City Markat Group is looking for a System Administrator to work in a fashion company required tasks: -Supervising the preparation and processing of internal systems and networks. -Diagnose and troubleshoot various technical problems. -Follow- u…

الكويت,
03/06/2023

IT System Admin We are looking for a System Admin. (Salary KD 400) Candidate should have the knowledge of; 1\. Installing/Configuring and maintaining Cisco Firewall, Switches and Access-points. 2\. Installing and maintaining Domain and sync with Azure. 3\. Creating users/ Emails IDs in office 365 c…

الكويت,
25/12/2023

IT Technician/ System Admin Urgently required a system admin or IT Technician. Freshers also can apply. [email protected] 51621650

الكويت,
29/10/2022

Admin Coordinator \- Coordinating the sales team by managing schedules, filing important documents and communicating relevant information. \- Ensuring the adequacy of sales-related equipment or material. \- handling all sales’ administrative tasks \- coordinate general operations \- maintains effec…

الكويت,
26/03/2023

HR/Admin/System Administrator A well reputed company is looking for below candidates on urgent basis. HR/Admin- Candidates who having 3 to 4 years’ experience in HR department having excellent written and verbal communication. Knowledge in Kuwait labor law. (Preferably non-Keralite) IT System Admin…

الكويت,
08/02/2023

System admin and technical support About the Role 1\. Install and configure software and hardware 2\. Manage network servers and technology tools 3\. Set up accounts and workstations 4\. Monitor performance and maintain systems according to requirements 5\. Troubleshoot issues and outages 6\. Ensu…

الكويت,
07/06/2022

A well- reputed company in Kuwait is urgently required SYSTEM NETWORKING ADMIN Candidates must have a good experience and also who can join immediately. The salary will be discussed in the interview. Transportation will be provided from Fahaheel & Mangaf. Visa- Sharika shoon only. Interested candid…

الكويت,
08/08/2023

IT System Admin - NOC and L2 Support A leading bank in Kuwait is looking for candidates with specific skillsets of NOC and L2 support. Skillset Requirements: \- Graduate with a bachelor's degree in information technology or related fields. \- Minimum 3-5 years of working experience in IT environme…

Language: English