Operations Officer (Retail Banking/ Cards/Merchant Relations Unit) Kuwaiti Nationals

؜ - ؜مدينة الكويت ؜ -

تفاصيل الوظيفة

Job Description


Job Purpose:
Markets the Bank's KNET products to assigned target clients, working to ensure
profitable terms for the Bank, and providing after-sales services and supports
that are on par with the Bank 's quality of service standards.
Operational Duties:




  • Following up with Merchants regarding past dues and inactive terminals.




  • Capture new POS requests on KNET website




  • Prepare Merchant Nomination form for KNET Payment Gateway and forward the form to Knet.




  • After Knet installs the terminal in the merchant location, receive the following details by email and confirm the merchant number, terminal number and terminal have been installed.




  • Setup the merchant details in the system using the merchant nomination form.




  • At the end of the day perform merchant batch and retrieve report showing the details of each setup.




  • Prepare re-visit/re-installation removal form to Knet.




  • Update the system on receiving the merchants change request i.e. Name, A/c No. . .etc.




  • Update the system on other banks / AMEX Merchants as per their request.




  • Reply to all the calls from clients, merchants, departments, branches, and other banks.




Skills


Key success Factors:
* Successful sales of products and services.
* High quality service to clients and good client relationships.
* Successful business development and networking.


Education


Business Administration/ Finance/ Marketing
Easy Apply

ملخص الوظيفة

  • المُعلن : Commercial Bank of Kuwait
  • تاريخ الإعلان : 09/03/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : مدينة الكويت
  • الراتب : -
  • الهاتف : -

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Language: English