HR Officer - Aldar Education

JOB DESCRIPTION
To provide an effective people-related support function to the school, and to
be the key point of contact for new, current, and existing staff in relation
to all employment matters. To continuously strive to exceed internal &
external customer expectations, while embracing the Aldar Education Core
Values. To embody the values, vision and ethos of Aldar Education and assist
the Principal in implementing processes and policies which will ensure high
quality and successful outcomes.
RESPONSIBILITIES

Main Duties

Be the primary point of contact for all school staff on HR queries, including
contracts, terms and conditions, payroll, housing, HR policies and
entitlements
Support SLT in the effective attraction and recruitment of school-based staff
Manage the onboarding process for all incoming staff, including pre-employment
communication to ensure new starters are aware of the requirements for their
role and for working and living in the UAE
Coordinate and manage employee exit processes, liaising with the Operations
teams

Specific Duties:
Talent Acquisition & Onboarding

Utilise Oracle (or other ATS) to advertise and manage vacancies and candidate
lifecycles
Advertising, screening, shortlisting, interview management and candidate
tracking for all school staff in support of the Heads of School
Drive, track and advise SLT team and OSM/OMs on schools Emiratization target
to ensure KPI achievement
Conduct pre-employment safer recruitment checks for all staff, including
references and suitability/police clearances and ensuring appropriate follow-
up based on each case
Coordinate new starter induction in school, and ensure communication takes
place pre-employment
Manage the onboarding of school-based staff, liaising with IT for relevant
systems/email set-up and processing staff ID cards
Coordinate ADEK pass applications and processing for new staff, ensuring
clarity of timelines and providing guidance and support where required
Coordinate the visa and work permit applications and processing for new staff,
ensuring they are aware of their requirements, in line with group-wide
guidance and in collaboration with the HQ HR & Public Relations teams
Ensure the school’s recruitment activity is in line with the staffing
headcount, with the Schools Ops Manager and HQ HR
Create and issue contracts, contract renewals and associated documentation in
line with the group-wide terms and conditions and policies
Responsible for booking any flights/hotels and raising relevant PRs
Responsible for updating and maintaining accurate data for On-boarding new
staff

Performance Enablement

Coordinate the school’s probationary processes in accordance with group-wide
policies and processes
Coordinate performance review and appraisal cycles in accordance with group-
wide policies and processes to support the SLT in achieving a high-performance
culture
Track and provide reports to HQ HR on all key performance cases
Professional development – monitor, book and track PD for school staff and
provide reports as requested by the SLT, School Ops Manager and HQ HR
Operations
Assist Principal and Finance in setting up the Manning budget suggestion and
related expenses

HR Operations:
Health Insurance applications, renewals, cancellations and associated
management for all school staff in coordination with the HQ Rewards Team
Management and reporting of staff time and attendance, including managing the
time and attendance systems
Responsible for issuing NOCs and other relevant staff letters (e.g. Bank,
Government, Immigration, experience letters etc.)
Keep the School’s organization chart up to date and ensure that HQ are aware
of any changes
P&C; KPIs - collate people metrics based on the Aldar Education HR KPI
requirements and provide reports on a monthly and ad-hoc basis, including but
not limited to absence, turnover, PD, recruitment activity, disciplinary and
performance management cases, compliance rates (visas and ADEK pass etc)
Process exiting staff as leavers and ensure all associated exit procedures are
completed, including liaison with HQ payroll for the calculations of full and
final settlements, and associated housing closeout procedures
Responsible for ensuring all resigned staff have the correct acknowledgment
letters and all relevant documents collated. Exit clearances are completed.
Maintain up-to-date confidential employment records and staff files on-site at
the school
Maintaining HR systems and ensuring they accurately reflect the staffing
within the school
Monitor and maintain CTC, ensuring the agreed headcount is correct
Participate in group-wide HR meetings in order to share knowledge, and best
practices and to ensure consistency within group standards

Employee Relations:
Support the SLT with investigations and disciplinary management of staff,
ensuring accurate records of cases are kept within confidential employment
files
Provide advice, counsel and guidance to employees on relevant issues and
escalate to SLT or HQ HR where required
Provide support to SLT in managing informal ER cases in accordance with group-
wide policies and standards
Any other duties as reasonably expected
QUALIFICATIONS

Minimum Qualification

Minimum diploma/degree of higher education in Human Resources or related field
Related industry qualification, of graduate level, for the assigned functional
area(s).
Recognized HR Qualification and/or professional subscription (eg CIPD)
desirable

Minimum Experience

Minimum ‎2 years in HR or Recruitment in any industry; or
‎1 year in Generalist HR within a service-related industry
School Experience of advantage

Job-Specific Knowledge & Skills

Sound working knowledge of UAE Labour Law.
Strong Safer Recruitment Practice knowledge.
ADEK Requirement knowledge of strong advantage
Competent in using IT systems, including Microsoft Word/Excel/Outlook.
Builds positive relationships within the team, regions and across the
organization
Strong organizational and prioritization skills.
Experience liaising with government bodies in the UAE as well as a working
knowledge of HAAD and Immigration requirements and processes.
Fluent English communication skills, written and oral (Arabic proficiency is
desirable)
Attention to detail with diligent follow-up, and able to execute in a timely
manner.
Skilled in multi-tasking and handling pressure.
Organizational ability, of self and others.
Able to effectively negotiate.
Forethought and forward planning (particularly as this relates to local
Government compliance matters).
Capable of influencing people and talented in networking with cultural
sensitivity.
Excellent interpersonal skills.

Aldar Education is committed to safeguarding and promoting the welfare of
children and young people and expects all staff to share this commitment.
Offers of appointment are subject to satisfactory references and police
clearance.