Facilities & Services Officer - RAK - Aldar Education

JOB DESCRIPTION

As a member of the school operations team, the Facilities & Services Officer
(FSO) will be fully responsible to effectively manage all Facilities & General
Services related activities and ensure the school(s) complies with all Aldar
Education directives within daily school operations.

The incumbent will continuously strive to exceed internal & external customer
expectations, capitalizing the economic profit and return on capital
investment, while embracing the Aldar Education Core Values.

To embody the values, vision and ethos of Aldar Education and assist the
Principal in implementing process and policy which will ensure high quality
and successful outcomes.

Main Duties

To be responsible for the delivery of facilities and general services across
the School. Delivering a 'service culture' and ensuring efficient, effective
staff and resource deployment in timely manner.
To ensure the school facilities are maintained to the highest standards
(cleanliness, maintenance and safety) and that the support service teams are
performing effectively and efficiently.
To oversee the school accommodation requirements, ensuring staff are housed in
accordance with school expectations, Aldar Education housing policy and
allowances.
To oversee efficient and cost-effective purchasing and contracting in
accordance with the school budget, Aldar Education policy and school
development plans.

Specific Duties

General Operations

To ensure all repairs and maintenance at the School, including the inspection
of required repairs and, where necessary, the appointment of external service
providers in line with Aldar Education HQ guidance and Aldar Education
Procurement framework, and ensuring agreed works by staff or contractors have
been completed satisfactorily and following up on any deficiencies to the
initial scope of works.
To ensure the security and efficient operation of the school site, buildings
and grounds at all times, in accordance with current Health & Safety guidance,
ensuring daily checks of the site are carried out by the site services team
for vandalism and ensuring cleaning standards are acceptable.
Implementation of issued policies, systems, processes and student safeguarding
measures in conjunction with the Aldar Education HQ.
To ensure school-based events and activities are effectively planned and
resourced in a timely and appropriate manner.
Ensure essential central services such as catering, security, maintenance,
cleaning, transport, waste disposal and recycling are effectively planned and
resourced throughout the year and be the point of contact for external
services management.
Support the OSM in utilisation of space and resources for buildings, or re-
organisation of current premises.
To ensure daily monitoring of the BMS and BMS alert systems (where installed)
are carried out amongst the site services team.
To support the OSM (and Group Housing Manager) in procuring and maintaining
the Aldar Education standards of staff accommodation (where required).
To act as the designated school Incident Commander and be contactable outside
of normal School hours, available to attend site when required in line with
the Aldar Education Critical Incident Response Protocols.

Leadership & Management

To ensure the external support service teams are performing in line with
school expectations, fully resourced and delivering on their contractual
obligations delivering best value for the school and high standards of service
for the school community.
Manage the facilities and general service teams to ensure high standards of
service are maintained throughout the School and that they provide an
effective service culture.
Ensure each member of the Facilities & General Services team partakes in
professional development, appraisal and training and undergoes an individual
development plan to help the school in building a high-performance team.

Finance, Commercial & Procurement

To oversee relevant budgets and expenditure, effectively manage costs, and
ensure the School receives best value and service at all times in relation to
facilities and building standards.
To support opportunities for shared resource, cost and/or services across
partner schools to ensure that the schools benefit from improved access to
service teams and physical resources (ie support staff, transport etc).
Ensure purchasing policy and the Delegation of Authority (DOA) processes and
procedures are followed at all times.

Relationship & Stakeholder Management

Ensure that schools are fully compliant with local government authority
regulations to safeguard against fines of any nature as a result of non-
renewal of contracts at school level.
Ensure all internal and external audit actions are completed in a timely and
appropriate manner.

Health, Safety & Environment

To promote a positive and proactive health and safety culture throughout their
teams for health and safety.
To ensure the school complies with current Health & Safety legislation and/or
guidelines as issued by Aldar Education HQ.
To review and monitor the health and safety performance of contractors and
suppliers within their respective schools.
To support the OSM with environmental related aims and objectives and ensuring
that they are delivered within the required timelines.
Ensure all internal and external health, safety and environmental related
audits are effectively completed in a timely and appropriate manner.

Minimum Qualifications

Bachelors (BSc) in business related subject; or
Related industry qualification, of graduate level, for the assigned functional
area(s).
Certificate of School Business Management / Facilities Management / NEBOSH or
IOSH preferable.

Minimum Experience

At least ‎3 years’ experience in a mid-level position within an education or
facilities service-oriented industry.

Job Specific Knowledge & Skills

Fluent English communication skills, written and oral in order to deliver
clear, proactive and effective two-way communication.
Attention to detail with diligent follow up, and able to execute in a timely
manner.
Skilled in multi-tasking and handling pressure.
Result driven.
Collaboration and teamwork
Ability to create a culture of continuous learning and knowledge sharing.
Organizational ability, of self and others.
Ability to analyse information in a systematic manner to make informed
decisions.
Shows positivity when faced with change
Displays socially responsible behaviour and awareness
Forethought and forward planning (particularly as this relates to local
Government compliance matters)
Capable of influencing people and talented in networking with cultural
sensitivity.
Good interpersonal skills
Strong and consistent supervisory skills
Commercial acumen
Initiate effort and energy beyond the typical workday, where the tasks require
additional commitment
Knowledge of child protection and safeguarding
A clean enhanced Disclosure and Barring Services check or police check.

Aldar Education is committed to safeguarding and promoting the welfare of
children and young people and expects all staff to share this commitment.
Offers of appointment are subject to satisfactory references and police
clearance.