Majid Al Futtaim Entertainment invites you to join us in our quest to create
great moments for everyone, everyday! We are the leading shopping mall,
residential communities, retail and leisure pioneer across the Middle East,
Africa and Asia, serving over 560 million visitors a year. For the past two
decades, we have shaped the consumer landscape across the region, transforming
the way people shop, live and play, while maintaining a strong sustainability
track record and the largest mall in the world to attain LEED Gold EBOM
Certification. We have over 40,000 team members in 15 international markets
representing over 100 nationalities - all keeping the customer at the heart of
everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid
Al Futtaim is the destination for you.
Reporting to : Operations Associate Manager
Location : Ski Dubai, UAE
Role Purpose:
The role of the Senior Customer Service Officer is to deliver an excellent
customer experience to customers across the Leisure, Entertainment and Cinemas
business. This role will also monitor the orderly operation of equipment
and/or rides.
Role Details - Key Responsibilities and Accountabilities:
Definition of Success
Other Context (if applicable):
Personal Characteristics and Required Background:
Personal characteristics
* Team oriented, energetic, friendly and outgoing.
* Excellent communication skills
* Customer service orientation
Minimum experience
* 1-2+ years of experience in any F&B/Customer Service/Retail industry preferred.
Minimum Qualifications/education
* Minimum high school certificate
* Basic Food Handling
* Certification from EIAC
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