Communications Team Leader

The purpose of this position is to supervise and lead a line maintenance team
to provide comprehensive Engineering and Maintenance services covering the
Communications system for Dubai Metro.

MAIN RESPONSIBILITIES Lead a team of Communications technicians to carry out
all level of preventive and corrective maintenance and minor modifications
activities on communications system covering Multi-Service Network (MSN),
Terrestrial Trunked Radio (TETRA), Closed Circuit Television (CCTV),Passenger
Information System (PIS) & Public Address System (PAS), Time Domain
System(TDS), Digital Voice & Video Recording System (DVVR), Intrusion Alarm
System (IAS), On-Board Communication System (OBS), Wireless Fidelity (WiFi)
and Operation Control System(OCS). Supervise the installation, servicing and
repairing of communications systems located in operations control centre,
signalling equipment room, station signalling equipment rooms, depot
signalling equipment rooms, along trackside and on-board trains. Ensure the
team uses proper hand, machine, electrical and electronic tools and reference
to technical drawings, signalling schematics, manuals, procedures and
instructions when performing repair and maintenance work. Supervise the
replacement of faulty communications equipment, handover/taken back to the
electronics workshop for repair. Knowledge and competence in technical
standards will be regularly assessed. Produce and maintain accurate
maintenance records of communications system and equipment performance, work
accomplished and other information using a computerized maintenance management
system. Ensure the maintenance tools and equipment are in good condition.
Provide technical support to other staff for the implementation of complex
systems or new projects. Conduct performance review for Communications
Technicians. Assist the Communications Engineer in conducting disciplinary and
grievance for Communications Technicians. Assist subordinates with the job
familiarization and to provide training and assessment where required. Perform
shift and emergency duties when required. Drive work vehicles when responding
to emergencies and when required on duty. Prepare technical investigation
report on faults that have impact to service and KPI. Perform and carry out
duties as instructed/ directed by the Communications Engineer. Awareness of
the Integrated Management System and the content of the Health, Safety,
Quality & Environment and Information Security Policy Statements.
Understanding of personal responsibilities and contribution to achieving
compliance with the Integrated Management System requirements, (including but
not limited to competence to perform safety critical roles, legal
requirements, control measures arisen from environmental impacts and aspects,
job safety analysis and information security risk assessment) and the
potential consequences of departure from the arrangements in place to deliver
the commitments stated in the policies statements above. To exercise a
personal duty of care for their own health, safety and welfare and for those
affected by their acts or omissions. To use safety equipment (including PPE)
as required and intended and observe that this is also enforced among
subcontractors and third parties working in Keolis-MHI’s controlled
premises/systems. Promote a good HSQE and Information Security culture among
their peers, subcontractors and third parties. Lead by example and look at
ways to conserve energy, water and resources and minimise the generation of
waste through personal performance and raise recommendations on how to improve
existing processes on this regard within/outside their departments through
their Line. Manager, Departmental Safety Meetings and any other appropriate
available channels. Protect information assets and data including both
electronic and paper based from all threats whether internal, external,
deliberate or accidental. Promote a good HSQE and Information Security culture
among their peers, subcontractors and third parties.

KNOWLEDGE REQUIRED Good knowledge of basic electronics and communications
principles for electrical, electronics, communications, SCADA, Access control
system, Fiber Optics, Radio communication and IT systems. Good knowledge and
experience in Windows, Unix/Linux, Database, storage systems and networking
will be added advantage.

KEY SKILLS Thorough understanding of the use, calibration and care of various
electronic test equipment and ability to interpret instructions in a variety
of written, verbal, pictorial forms in order to carry out the maintenance
activities as required. Must have good eyesight and normal colour vision.
Strong analytical mind, and ability to grasp the complexity of a software-
based signalling and train control system. Ability to write simple technical
reports, routine business correspondence, prepare method statements and
drawings as required. Possess good communication skills and the ability to
manage multiple tasks efficiently and work productively in a fast-paced, team-
oriented environment. Strong organisational skills, detail oriented, and the
ability to handle multiple priorities. Preferably a holder of a valid UAE
driving license with good driving skill and experience.

EXPERIENCE Must have minimum ‎3 years work experience as a qualified Electrical
or Electronics technician in maintaining and repairing communication systems
covering radio system, telephone system, multi-service fibre optic network,
public address system, CCTV system, passenger information system, SCADA and
operations control systems. Should have ‎1 year of supervisory experience in
supervising a team of technicians in carrying out maintenance activities.

EDUCATIONAL QUALIFCATION Vocational trade certificate, ordinary diploma or
degree in Electrical, Electronic or Communication Engineering discipline.