POSITION
Position : In-Store Trainer Middle East
Reports to : Training Manager
An In-Store Trainer delivers a variety of trainings. They develop resources
and coursework material and reports to the Training Manager for the Middle
East region.
The In-Store Trainer will spend most of the time on the boutique floor,
training and coaching the sales team (collectively and individually), tracking
best and worst sales performance based on KPI's set by the company on a
regular basis.
They will customize the training according to Dior guidelines and to ensure
they comply with the regions Area Managers and Boutique Managers development
plans for the employees.
Key responsibilities include:
Training:
* Develop, evaluate, design, and implement training and staff development programs.
* Deliver training to the team in the boutique.
* Support the staff with consistent qualitative feedback & evaluation for the performance improvement.
* Acquire multimedia aids and educational materials.
* Provide support to Learners in order to assist them in achieving their qualification.
* Follow up on training needs based on performance appraisals.
* Develop a framework for testing and evaluation of training program.
* Manage the training calendar and update training reports regularly.
Financials:
* Participate in forecasting yearly training needs and budget.
* Optimize the use of training budget.
PROFILE
Profile
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