HR Advisor

Job Purpose: Provide an end-to-end service to the GCC employees regarding the
UAE & GCC Government Pension Scheme, UAE National Service formalities, and its
administration. Job Outline: - Maintain up-to-date knowledge regarding UAE &
GCC Government Pension Scheme, UAE National Service, and company policies to
provide clear and accurate information and service to eligible UAE & GCC
national employees. - Deliver a high level of customer service by giving full
attention and time to employees and ensuring to execute their formalities
smoothly and accurately. Conduct briefing sessions for employees on the
pension and the company's rules and regulations. - Ensure that UAE & GCC
pension enrolments for eligible joiners and active employees are filled
correctly with the relevant documents. Submit to HR Manager (GCC Pension) for
eligibility before the payroll closing date and to the General Pension &
Social Security Authority (GPSSA) for registration within the defined SLAs to
avoid penalties by GPSSA. - Ensure that buy-back services for eligible UAE
nationals are handled accurately. Certifying all payments are done through
payroll on time. - Manage the pension leaving process of both UAE & GCC
Nationals, ensuring the pension online EOS formalities are accurately handled
with all the relevant documents. Ensure the employee has no liabilities to the
company at the time of EOS file submission to GPSSA, recoveries are registered
with GPSSA and calculate the EOSB / pensionable salary to be received by the
employee from GPSSA. Close the employee file from the company's and GPSSA's
system within the defined SLAs. - Certify that all nationality and NS
information for all UAE and GCC nationals, as well as UAE passport holders and
social security number, once GPSSA approves registration, are reflected in the
HRMS system in a timely and accurate manner. - Manage the National Service
attendance and leave updates ensuring clearance certificates are received.
Issue pre-joining letters and pledge forms and communicate clearly with the
employee and the line manager to ensure formalities are handled smoothly. -
Handle internal and external communications proactively and clearly. Respond
to inquiries and complaints from pension plan members. Identify problem areas
and ensure effective solutions are offered and executed. Establish and manage
processes for constant improvements. - Maintain & update the master sheets,
system updates and personal files at all times for auditing purposes by the
government.
Qualifications & Experience: Human Resources: ‎12 yrs schooling or equivalent
in HR Management, Business Admin or related field with ‎5+ yrs experience in HR
and/or Pension Schemes, HR Administrative procedures, onboarding and
offboarding OR Degree or Honours (‎12+‎3 or equivalent) in HR Management,
Business Admin or related field with ‎2+ yrs experience in HR and/or Pension
Schemes, HR Administrative procedures, onboarding and offboarding
Knowledge/skills: Strong numerical skills and calculation Good negotiating and
persuasive abilities.
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary
and travel benefits that are exclusive to our industry, including discounts on
flights and hotels stays around the world. You can find out more information
about our employee benefits in the Working Here section of our website
www.emirates.com/careers. Further information on what's it like to live and
work in our cosmopolitan home city, can be found in the Dubai Lifestyle
section.