Service Support Officer

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

Job Information


Industry
AUTOMOTIVE & HEAVY EQUIPMENT
City
Dubai
State/Province
Dubai
Country
United Arab Emirates
Zip/Postal Code
‎337-‎1500


Job Description



  • Achieve service sales target and support the department to boost the sales process.

  • Interact and support the service advisors and follow up fleet customer issues.

  • Visit and communicate with both existing and new customers to expand service business.

  • Follow up with sales department to initiate communications with new customers.

  • Broad cast service offers and campaigns for Isuzu customers.

  • Prepare & sell service contracts/maintenance contracts or service agreements to customers.

  • Convey and follow up the Voice of Customers to the concerns in the Department/Company.

  • Maintain detailed records about the customers visits and necessary plans.

  • Follow up Company/Department strategy to increase service sales process.

  • Follow up CRM reports to achieve and maintain higher levels of Customers satisfactions.

  • Follow up and support the Service team when it is necessary.

  • Maintain the updated data base for customer contact, related details and prepare the needed reports on timely basis.


**


Requirements**
* Technical Diploma /Bachelors Degree in Automotive or Mechanical Engineering or Business Administration.
* ‎2 to ‎3 years of experience in relevant industry - ISUZU Brand Technical knowledge is a plus.
* UAE valid driving license is must.
* Excellent record keeping and ability to prepare reports.
* Excellent communication skills and good computer Skills.
* Good command of English and other languages is a plus.
* Teamwork skills.

ملخص الوظيفة

  • المُعلن : Juma Al Majid Group
  • تاريخ الإعلان : 01/06/2022
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

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