As a Distribution Center Manager, you oversee people and operations at LV
Distribution Center in Jebel Ali.
Your key responsibility is to guarantee service levels and customer promises
on all of LV Flows transiting through our Regional Distribution Center, with
the best efficiency and operational excellence. You manage a team with the
support of supervisors on the floor and, and ensure that they perform all
inbound and outbound operations, within the leadtime, and the best quality, to
sustain business needs.
You develop the team by focusing on individual performance management and
support their needs to achieve high standards. You are responsible to recruit
and build highly motivated teams, develop them to the next level and secure
succession plans.
You work closely with Logistics, Supply Chain and Stores team. You also have
interactions with After Sales and other HO departments on specific requests.
Direct report: Supply Chain & Logistics Manager
OPERATIONAL EXCELLENCE
* Ensure excellent service level is provided to both stores and end clients: with the best leadtime, quality and efficiency
* Overview the daily pick, pack & ship activities for B2C & B2B for all sellable product categories
* Provide excellent inventory and compliance in the stock picture
* Secure the needful IS, IT and tools resources for efficient operations
* Support other departments on storage and out of system products handling: Clienteling, VM, Operations
* Manage external suppliers and contractors related to the Distribution Center operations
* Develop team visibility and communicate on DC successes and results at HO level
* Guarantee for the team to work in a safe, compliant and sustainable work environment
* Share and implement Eco-responsible mindsets, practices and projects
PROJECTS & CONTINUOUS IMPROVEMENT
* Deploy the omnichannel strategy in our daily operations and support related projects
* Ensure smooth tests, roll out and training for all Warehouse Of The Future projects
* Build and develop tools and KPIs to follow up on the warehouse activity
* Find areas of improvement and propose solutions to reach the best level of efficiency
* Forecast the operational needs related to the business growth
TEAM MANAGEMENT
* Set individual and team goals; proactively assess & manage performance against expectations
* Ensure your team delivers their objectives and meet the targets
* Support them with consistent coaching and onboard them on all strategic topics for the company
* Identify their development and training needs to tailor individual action plans
* Manage and motivate the team to drive business: create a positive and harmonious work environment, foster cooperation within the team and between supervisors
* Build & size the team to be able to sustain business needs at all time
* Anticipate peak seasons and local key events in the staff planning
* Elevate the supervisors' scope of responsibilities
* Develop agility of skills among the team members
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