Posting Date May 06, 2022
Job Number 22074322
Job Category Administrative
Location Dubai Marriott Harbour Hotel & Suites, King Salman Bin Abdulaziz
Al Saud Street Dubai Marina, Dubai, United Arab Emirates, United Arab Emirates
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Brand Marriott Hotels Resorts
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
Marriott International portfolio of brands includes both JW Marriott and
Marriott Hotels.
Marriott Hotels , Marriott International's flagship brand with more than
500 global locations, is advancing the art of hosting so that our guests can
travel brilliantly. As a host with Marriott Hotels, you will help keep this
promise by delivering premium choices, sophisticated style, and well-crafted
details. With your skills and imagination, together we will innovate and
reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and
consists of more than 80 beautiful properties in gateway cities and
distinctive resort locations around the world. JW believes our associates come
first. Because if you're happy, our guests will be happy. It's as simple as
that. Our hotels offer a work experience unlike any other, where you'll be
part of a community and enjoy a true camaraderie with a diverse group of co-
workers. JW creates opportunities for training, development, recognition and
most importantly, a place where you can really pursue your passions in a
luxury environment. Treating guests exceptionally starts with the way we take
care of our associates. That's The JW Treatment™.
POSITION SUMMARY
Receive and distribute incoming faxes to appropriate personnel and guests.
Keep office equipment in working order and contact service representatives to
correct problems with office equipment, including following-up to ensure
problem is corrected. Transmit information or documents using a computer,
mail, or facsimile machine. Enter and retrieve information contained in
computer databases using a keyboard, mouse, or trackball to update records,
files, reservations, and answer inquiries from guests. Operate standard office
equipment other than computers.
Assist management in hiring, training, scheduling, evaluating, counseling,
disciplining, and motivating and coaching employees; and serve as a role model
and first point of contact of the Guarantee of Fair Treatment/Open Door Policy
process. Provide assistance to coworkers, ensuring they understand their
tasks. Follow all company policies and procedures, ensure uniform and personal
appearance are clean and professional, maintain confidentiality of proprietary
information, and protect company assets. Welcome and acknowledge all guests
according to company standards; anticipate and address guests' service needs;
assist individuals with disabilities; and thank guests with genuine
appreciation. Answer guest questions regarding property services/features and
hours of operation. Speak with others using clear and professional language,
prepare and review written documents accurately and completely, and answer
telephones using appropriate etiquette. Develop and maintain positive working
relationships with others, support team to reach common goals, and listen and
respond appropriately to the concerns of other employees. Move, lift, carry,
push, pull, and place objects weighing less than or equal to 10 pounds without
assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer. We believe in hiring
a diverse workforce and sustaining an inclusive, people-first culture. We are
committed to non-discrimination on any protected basis, such as disability and
veteran status, or any other basis covered under applicable law.
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