Other duty assigned by the Head of Department but limited to the capacity of the employee and his/her designation and as of business needs.
Greet patients/clients, secure nature of visits and direct to appropriate individual/department, provide routine information about the hospital when necessary.
EDUCATION:
Education requires graduation from an accredited University in any discipline
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EXPERIENCE:
Work requires a minimum of one year of administrative in customer focused
Environment experience
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QUALIFICATION:
* Must have an exceptional interpersonal skills, maturity, good judgment and be capable of communicating in a professional manner with diverse range of individuals; superior phone etiquette skills and Patient focused; service oriented; patient & understanding.
* Efficient organizational skills; ability to handle multiple responsibilities under pressure while maintaining composure.
Excellent command of oral and written English. Arabic language desirable but
not essential.
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SKILLS:
* Proficient technology application skills; Basic MS Office (Word, Excel, & Power point) MS Outlook & Internet skills.
* Greet patients/clients, secure nature of visits and direct to appropriate individual/department, provide routine information about the hospital when necessary. * Handle phone inquiries from patients and others; screen calls to ascertain nature and urgency of inquiry; refer callers as appropria…
**Administrative activities:** * Assists patients with non-clinical needs and ensures patients are comfortable * Responsible for giving information to the patient and family * Escorts/guides patients/family/visitors to various departments within the hospital where necessary * Assists wit…
The role of the Patient Representative is to attend patients and their relatives in the Hospital to satisfy their non-medical needs. Handle enquiries and provide a high level of support and information to patients/guests in the Hospital. * Greet visitors and patients, determines their needs, c…
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* Oversee daily cash transactions of all cashiers within the hospital, verify the records and close the daily transactions. * Prepare and submit cash reconciliation report on daily basis to line manager in order to close the cash collection account for the hospital.\ * Report any variance of pe…
Job Summary: Responsible for the courteous and efficient reception of patients, records information required for registration in the hospital system and provides efficient directions to the patients. Accept payment from the patient. Perform a clerical duty as assigned, which includes patient appoin…
2.0 JOB SUMMARY To ensure, the highest level of customer service throughout the Healthcare Facility. To present an appropriate image of the organization and guide/assist the patients/visitors to the end that organizational objectives are met. 3.0 DUTIES AND RESPONSIBILITIES 3.1 Take care of the…
* Treating the patients with respect, kindness, and empathy. Following proper individual and telephone etiquette while interacting with patients * To check the appointment schedule for the day and reconfirm them and prepare the required documents and accommodate patients smoothly. * Provides …
* Treating the patients with respect, kindness, and empathy. Following proper individual and telephone etiquette while interacting with patients * To check the appointment schedule for the day and reconfirm them and prepare the required documents and accommodate patients smoothly. * Provides …
To provide a range of reception and associated administrative services pertaining to patients. Customer care executives will answer and direct incoming calls to appropriate individuals/departments. Perform specified routine procedures such as greeting ,registration and billing, referring patients, …