POSITION OBJECTIVE
The job holder will be responsible for selling and promoting all beauty
products at Lifestyle stores. The job holder will
also be responsible for driving sales for the store through efficient store
operations, visual merchandising, customer
service delivery and adherence to company norms.
Key Responsibilities
1.
Makeover Campaigns
Formulate the monthly Makeover Campaigns calendars for the concept in
consultation with the Brand
Manager and Department Manager and circulate the calendar in a timely manner
Plan and organize the Makeover Campaigns as per the approved calendar
Create and maintain the database of regular clients for Makeover Campaigns
Fix appointments with the regular clients for Makeover Campaigns
Monitor and handle customer queries and advise customers on proper application
of make-up and how to
fully maximize the products.
Ensure seasonal peaks, important trading/promotional events are handled
efficiently.
2.
Customer Focus
Play an advisory role to customers for buying and applying make-up, to
facilitate cross and link selling.
Implement a high standard of customer service for her door, within the store.
Exhibit Flexibility on given schedule, while performing various make-up events
across Lifestyle stores.
Ensure customer needs are met and complaints/queries are addressed in a timely
manner. Where needed,
they are escalated to be resolved on priority.
Assess mystery shopping feedback and prepare action plan for improvement.
3.
Sales and Commercial Profit
Well aware of the latest trends in the Beauty Industry to be ahead of
competitors.
Achieve the revenue targets for the store.
Ensure regular monitoring of sales on exclusive cosmetics brands to support
and ensure sales targets are
achieved up to the maximum level.
Exhibits the ability to sell appropriate products to promote sales after doing
a makeover.
Actively seeks ways to achieve or exceed shop sales targets.
Ensure that every Makeover Campaign, product demonstration and communication
with clients is
translated into sales
Monitor and control expenses(stock damages and consumables) through efficient
store operations.
Interpret and act on operational profit and sales reports and focus on
improving under-performing areas
Monitor and continuously seek to understand commercial environment, local
trading patterns, competitor
activity and market trends in the retail sector and their impact on their
store.
Work in line with Brand Managers to understand the new launches and activities
to be covered for the
same to promote sales.
Work with Brand Manager to promote non sellers / slow sellers during makeover
activities and increase
sales for these references thus helping to clear aging at stores
Qualifications
.
Primary Location: AE-AE-United Arab Emirates
Work location/ موقع العمل: Landmark Tower-Dubai LMI Jafza Warehouse, Plot
No. S210204, Dubai25030 25030
Job: Retail Operations
Organization: Lifestyle UAE
Schedule label /الجدول الزمني: Regular
Shift: Standard
Job Type: Full-time
Day Job
Job Posting/نشر تسمية الوظيفة: Oct 15, 2023, 11:03:16 AM
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