Job Purpose: 1. JOB PURPOSE To review and provide a comprehensive
administration support required for coordinating department section functions
and ensuring the smooth day to day operation of the department. This role is
typically focussed on the update and maintenance of administration databases
and/or systems. Interaction with contacts within other departments is routine
and usually uncomplicated. The use of a computer and applications is at a more
advanced level and somewhat frequent. 2. JOB ACCOUNTABILITIES Generic - Ensure
administrative work undertaken complies with quality standards and is in
accordance with department procedures, standards and policy. - Support the
coordination of administration material, requests, mail and equipment on a
daily basis and as required for department related activities and corporate
events. - Provide a comprehensive admin systems support service including data
entry, maintenance, update and support of relevant databases and in house
equipment. Record transactional data in appropriate systems and produce
reports as required .Collate, analyse, archive and retrieve data / information
when necessary. - Handle customer/employee requests, actioning transactions
and queries in a timely manner and actively seek feedback to provide a high
level of service with admin related queries. Obtain and disseminate
information from relevant sections if not available. - Complete timely and
accurate processing of transactions, including audit, checking and necessary
reconciliation for settlement of bills pertaining to corporate expenses and
charges, as well as issuing relevant documentation. - Provide comprehensive
support in maintaining, issuing and tracking supplies. - Other activities may
include: - Conduct briefings and inductions/training as required for new
joiners across grades 1-4. - Make suggestions for improvements and provide
statistical and/or productivity analysis. - Allocate tasks for staff and
update staff /team on new procedure/processes
Qualifications & Experience: 3. MINIMUM
QUALIFICATIONS/EXPERIENCE/KNOWLEDGE/SKILLS Qualifications: 12 Years schooling
or equivalent Experience : Administration. General administration 1+ Year
Knowledge/Skills: Other languages besides English: Safety Sensitive Role: No
Knowledge/skills: - Proven experience as an office administrator, office
assistant or relevant role - Outstanding communication and interpersonal
abilities - Excellent organizational skills - Familiarity with office
management procedures and basic admin principles - Excellent knowledge of MS
Office and office management software
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