Cargo Operations Agent

Job Purpose: JOB PURPOSE Responsible for the efficient and quality handling
and/or processing of all cargo, courier and mail within an assigned area of
cargo warehouse/airside operations to achieve service delivery and efficiency
targets JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS Direct a team through
the handling and/or processing of cargo, courier and mail activities in
accordance with safety, quality and efficiency standards. Provide safety
awareness briefings to assigned team so that work is carried out safely.
Inspect, verify and count goods at every point of delivery, acceptance,
breakdown and build-up to ensure that goods conform to relevant standards and
update information in Skychain with shipment details to enable customers to
track the status of their shipment. Liaise with government authorities such as
customs, health or police to ensure the timely movement of all cargo, courier
and mail. Ensure at all times that the handling of shipments of dangerous
goods fully comply with the current edition of the IATA Dangerous Goods
Regulations and that the handling of time and temperature
sensitive/pharmaceutical shipments demonstrates compliance to the EU GDP
requirements. Perform the process of acceptance, delivery, build-up and
breakdown, monitoring of ULD/AWB JNG and QRT on airside, with the required
connection window. Plan the loading of cargo product into ULDs/bulk on the
assigned aircraft in accordance with given priorities and the volume and
payload available to achieve the optimum utilisation of capacity. Advise and
validate any deviations from planned cargo uplift requirements so that
amendments can be implemented to minimise the impact of deviations on service
standards and revenue generation. Inspect ULD?s and ancillary cargo equipment
reporting deficiencies for defect rectification in order to maintain safety
standards, prolong equipment life and reduce replacement costs. Check for and
monitor cargo irregularities and discrepancies (damage, loss, etc), initiate
preventive/corrective actions to minimise costs rising from claims. Monitor
the offloading/unloading of cargo from/onto arriving/departing flights,
checking for irregularities and/or deviations from standard policies and
procedures and advising as necessary. Monitor the delivery times of cargo from
the ramp to the warehouse and subsequent processing to assure quality
standards in respect of customer service detailing deviations in order to
maintain and enhance product quality
Qualifications & Experience: MINIMUM
QUALIFICATIONS/EXPERIENCE/KNOWLEDGE/SKILLS Qualifications: ‎10 Years schooling
or equivalent Experience : Logistics/Cargo.Air Cargo Knowledge/Skills: ‎2 years
experience in a cargo/logistics environment Knowledge/skills: Demonstrable
knowledge of aircraft handling, ramp handling, cargo terminal handling
procedures High level of knowledge and demonstrable competence in Good
Distribution Proactice (GDP) acquired through training and experience Fluent
in written and spoken English
Salary & Benefits: What we Offer? More than anything we offer a Career not
just a Job. We offer a competitive remuneration package along with a great
working environment, and the opportunities to learn and grow. To find out more
about working with us, visit https://www.emiratesgroupcareers.com/working-
with-us/