Night Supervisor
A Night Supervisor supervises night-hour assistance of Guests and Guest
services to contribute to an overall exceptional experience from check-in
through check-out.
What will I be doing?
As Night Supervisor, you will supervise night-hour assistance of Guests and
Guest services to contribute to an overall exceptional experience from check-
in through check-out. A Night Supervisor contributes to the first impressions
of our Guests and, therefore, must perform the following tasks to the highest
standards:
* Occupy the hotel lobby and other public areas
* Represent the Night Manager, when absent
* Act in accordance with all security and emergency procedures and manage the instigation of these, as required
* Ensure that all Guest complaints managed, recorded and resolved promptly
* Support the Night Auditor with all Front Desk and accounting related duties
* Produce nightly reports, as required
* Inform Departments of special requests, early/late departures, room changes and other Guest requests
* Maintain good communication and work relationships in all hotel areas
* Act in accordance with fire, health and safety regulations and follow the correct procedures when required
* Serve your role and Team in an environmentally-conscience manner
What are we looking for?
Night Supervisors serving Hilton brands are always working on behalf of our
Guests and working with other Team Members. To successfully fill this role,
you should maintain the attitude, behaviours, skills, and values that follow:
* Positive attitude and good communication skills
* Commitment to delivering a high level of customer service
* Excellent grooming standards
* Flexibility to respond to a range of different work situations
It would be advantageous in this position for you to demonstrate the following
capabilities and distinctions:
* Previous experience supervisory experience
* Knowledge of the hospitality industry
* High level of IT Proficiency
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector
from luxurious full-service hotels and resorts to extended-stay suites and
mid-priced hotels. For nearly a century, Hilton has offered business and
leisure travelers the finest in accommodations, service, amenities and value.
Hilton is dedicated to continuing its tradition of providing exceptional guest
experiences across its. Our vision "to fill the earth with the light and
warmth of hospitality" unites us as a team to create remarkable hospitality
experiences around the world every day. And, our amazing Team Members are at
the heart of it all!
**Fecha de publicaci on** Jul 02, 2022 **N umero de Empleo** 22111935 **Categor ia de Empleo** Rooms & Guest Services Operations **Ubicaci on** Marriott Resort Palm Jumeirah Dubai, West Palm Beach Palm Jumeirah, Dubai, United Arab Emirates, United Arab Emirates VER EN MAPA **Marca** Marriot…
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