Jnr IT Support Analyst

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

We are recruiting an entry level IT Support Analyst, based in Dubai, United
Arab Emirates, reporting to the Chief Information Officer (CIO) who is also
based at our Headquarters in Dubai. The primary function of this role is to
provide Desktop/Laptop etc. support to Sales Consultants (sales force) and
Administration staff.
The Role:
Main Responsibilities include (but not limited to) the below:*
Day-to-day user support.
Hardware installation configuration diagnosis and rectification.
Operating system installation, configuration diagnosis and rectification.
Desktop and application software installation, configuration, diagnosis, and
rectification.
Understanding of Wireless Technologies.
Maintain IT asset inventory and antivirus/antimalware installations etc.
Support, maintenance, troubleshoot desktop & network infrastructure.
IT Support to Sales Force & Staff members (Dubai & branch offices).
Support, install & troubleshoot computers (desktops/laptops/printers etc.)
from an application software perspective.
Setup and configure hardware/software for stand-alone & network-based
computers.
Coordinates and ensures the timely resolution of users' problems.
Provides systems support and performs general housekeeping duties - Logging
job/error reports, updating hardware inventories (documentation) etc.
Ensure all 'IT Help Desk' emails, calls etc. are actioned, logged, tracked and
escalated.
Maintain code of ethics with regards to Performance, Attitude, Behavior and
Loyalty.
A Team Player able to work under a lot of pressure and out of office hours
when required.
Other responsibilities and duties may be assigned.
Skills:
* MINIMUM ‎4 years' experience in an IT Desktop Support environment.
* Microsoft MCP, MCSA or similar.
* Detailed knowledge of Microsoft Windows operating systems
* Detailed knowledge of Microsoft Office ‎365 and other Microsoft products like Outlook etc.
* Knowledge of Windows TCP/IP networking environment.
* Team player, good communication skills, both verbal and written.
* Strong technical skills and understanding.
* Flexibility to provide cover during the extended working day and weekends and out of hours as required.
* A strong customer centric focus with a desire to deliver an excellent level of service.
Only individuals with the above experience having "Attested IT
Diploma/Degrees/Certificates" need apply.


Job Categories: Technology
Job Types: Full Time
Job Locations: Dubai

ملخص الوظيفة

  • المُعلن : Nexus Insurance Brokers
  • تاريخ الإعلان : 02/06/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -
  • البريد الإلكتروني :

    إظهار البريد الإلكتروني

وظائف أخرى مثل هذه الوظيفة

دبي
03/07/2022

**About Business Support** The Business Support role will involve preparing of Financial Statements for Operations Department and will closely work with UAE Finance, Functions and Centre on budgets, actuals, analysis, reconciliations, charges, etc. The role will monitor and review performance and s…

دبي
24/05/2023

**Description** * Provide 1st & 2nd level customer support, by interpreting customer queries and problems, gathering information to investigate via phone or remote access, debug, replicate, test, document results, writing and changing documentation when required. * Ensure all support issues are…

دبي
16/05/2023

**Al Tayer Insignia | Business Support Analyst - Beauty Buying** **About Us** As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world's best luxury brands in the fashion, jewellery, home and department store catego…

دبي
23/01/2023

**Job Number** 23013884 **Job Category** Rooms & Guest Services Operations **Location** Dubai Area Office, Central Park Towers Level 12, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Mana…

دبي
14/01/2023

Company Description First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We're in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local exper…

دبي
06/02/2023

### **Career Area:** Marketing / Sales / Product Support ### **Job Description:** As a Sales Support Analyst at Caterpillar, you will support the EAME BCP Industry Team in achieving their annual Business Targets (STUs, PINS, Attachments, CVAs, New Customers PINS, Profitability), and contribute to s…

دبي
06/01/2024

**Company Description** At Informa Global Support, we 're about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We're the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete a…

دبي
22/07/2022

## **DESCRIPTION** Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multipl…

دبي
22/07/2022

# **Client KYC Officer - Associate (m/w/d) ** # **Corporate Bank Middle East and Africa** # **Trade Finance - Financial Institutions ** Our global suite of Trade Finance services offers a wide range of solutions to meet clients' specific requirements thereby providing them with the time and means …

دبي
11/08/2022

Overall purpose of role Business Support Executives will deliver exceptional Business Support and service to the Front Office Population, Private Bankers, Private Banking Executives, Investments Advisors and Wealth Advisory partners. Working closely with Operations, Technology, CRES, Finance, and a…

Language: English