Experience: 5-8
Posted: 24 May,2023
Location: United Arab Emirates
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Location : Dubai
Key Responsibilities & Accountabilities:
Operations Management
* Facilitate the completion of day-to-day operations through the available resources efficiently.
* Execute the set policies and procedures, to ensure that operations are being achieved both efficiently and effectively.
* Enhance and streamline processes in order to make sure the scope of work is met.
Strategy Facilitation
* Contribute in the development and periodic review of the long-term strategy (corporate directions for the group cascaded to the centre, business units and its subsidiaries) ensuring that the organization meets its core objectives.
* Contribute in the communication of the strategic plan to all stakeholders.
* Contribute in the cascading of the corporate strategy to the annual business plans, corporate and operational measurements.
* Facilitate workshops/prepare presentations as needed for strategy, or annual planning.
* Conduct periodical strategy reviews to reflect latest business developments, environmental changes, driving scenario -based planning and updates to the strategy.
* Support the Business Units to unlock the value of their business by defining their Business Models aligned with the Corporate Strategy.
Corporate and Operational Performance Management
* Contribute in the development of corporate and operational measurements and annual targets to measure the fulfilment of the corporate strategy.
* Monitor performance, prepare periodic reports and propose recommendations to enhance overall performance.
* Support the development of SLAs between Organizational Units to ensure timely delivery of services.
* Monitor & review SLAs, prepare periodic reports and propose recommendations to enhance overall performance.
Reporting
* Ensure that all reports are prepared timely and accurately and meet the organization 's organizational requirements, in adherence to the company's policies and quality standards.
Continuous Improvement
* Contribute to the identification of opportunities for continuous improvement of the SOTD Department systems, processes, and practices considering international best practices, improvement of business processes and cost optimization.
Education & Experience:
* A minimum of 5 years of experience, with 3 years in a relevant role
* English language required. (advanced); Arabic language desired (working knowledge).
* A minimum of a bachelor's or any equivalent degree.
* Any additional certification(s) relevant to the scope of work would be an advantage.
* Methodologies, approaches and best practices related to strategy, corporate and operational performance management, business plans and SLA's.
* Networking and managing relationships and partnerships with key stakeholders.
* Planning, organizing and negotiating skills.
* Strategic mindset and business acumen
Competencies :
* Agility
* Building Relationships
* Customer Service
* Digital Readiness
* Analytical Thinking
* Information Protection
* Innovation
* Negotiation skills
* Presentation Skills
* Problem Solving Skills
* Project Management
* Quality & Reliability
* Transparency
* Organizational performance Mgt.
* Data Analytics
Internal :
* Management
* Organizational Units
* BUs Organizational Units
* Committees, Teams and Taskforces where applicable
External :
* Government Bodies/Agencies
* Private organizations (Global & National)
Skill
Years
Months
Strategy Management
6
0
Performance Management
6
0
Corporate strategy
6
0
Arabic & English - Spoken & Written
6
0
Stakeholder Management
6
0
SLAs
6
0
Agile Methodology
6
0
periodic reports
6
0
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