Admin Assistant - People - UAE

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

Job no: ‎577606
Location: UAE
Dubai Head Office
Human Resources
From strategic guidance to supporting the day-to-day needs of managers and
employees, the Human Resources Division drives best practice across the
Alshaya business. HR is segmented across generalist and specialist functions
including HR services, recruitment and talent management. These are just some
of the teams that support over ‎120 nationalities working across multiple
brands and geographies. Our continued growth and expansion can only be
achieved by recruiting, training and nurturing the best global talent. That 's
what we do.
The Role:
The Admin Assistant will report to and support a designated manager and
business function in order to achieve overall business objectives. You must be
able to prepare and update daily reports and KPI's for the management.
Additionally you will:
* Take full responsibility for dealing with customer complaints and queries
* Communicate with the store and the operations team
* Respond to phone calls and address customers' concerns in a professional manner
* Escalate issues to the management and ensure that all the issues are resolved within the given time frame.
Qualifications & Requirements:
You will have:
* At least one year's experience in an administrative support function.
* Customer care experience and good interpersonal skills.
* Fluency in English (written and spoken).
* Good computer skills, especially in Excel.
* Arabic fluency.
About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established
in Kuwait in ‎1890. With a consistent record of growth and innovation, Alshaya
Group is one of the world 's leading brand franchise operators, offering
customers an unparalleled choice of well-loved international brands,
including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle
Outfitters, P.F. Chang's, The Cheesecake Factory, The Body Shop, M.A.C,
Victoria's Secret, Boots, Vavavoom, Pottery Barn and KidZania.


Alshaya Group's portfolio extends across MENA, Russia, Turkey, and Europe,
with thousands of stores, cafes, restaurants and leisure destinations, as well
as a growing online and digital business.


Operating in multiple sectors including Fashion, Food, Health & Beauty,
Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group
colleagues are united by a commitment to delivering great customer service and
brand experiences.


Fresh, modern, and relevant, Alshaya's constantly evolving retail portfolio
reflects the choices and lifestyle of its customers. From flagship stores and
restaurants in prestige malls, to local coffee shops, drive-thrus and online,
Alshaya Group brings customers the brands they love in the places they want to
be.
Advertised: ‎18 May ‎2023 Arabian Standard Time
Application close: ‎17 Jun ‎2023 Arabian Standard Time

ملخص الوظيفة

  • المُعلن : Alshaya
  • تاريخ الإعلان : 18/05/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -
  • البريد الإلكتروني :

    إظهار البريد الإلكتروني

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Language: English