Position: Marketing & Communications Coordinator (Full time #535013)
Property / Office: Mandarin Oriental Jumeira, Dubai
Location: Dubai, United Arab Emirates
An ideal candidate must have a minimum of one year of experience working in
a 5-star hotel, luxury retail, agency or marketing environment in a similar
role.
Responsibilities
* Adheres to all standards, policies, and procedures (SOPs, etc.).
* Assists the Director of Marketing to implement campaigns in accordance with the programme or plan.
* Maintains and administers media plan in a structured and systematic manner.
* Assists to maintains the inventory and ordering of collaterals, media kits or corporate gifts.
* Assists to ensure media kits and other Marketing Communications related material originating from hotel is appropriate, error-free and brand compliant.
* Assists with managing and organization of all on-property and off-property promotions (F&B events, chef appearances, spa promotions).
* Maintains all hotel images and video assets such as photos, renderings, videos, slide shows, presentations, artwork, design files…etc.
* Maintains communication and coordination with external agencies.
* Reviews and provide guidelines, as well as assisting to develop or enhance hotel presentations for internal and external uses.
* Manages and follow up with Accounts on purchase orders, payments as relevant.
* Provides insights and creative support for quarterly priorities - competitor reviews, communication platforms and key messages.
* Supports hotel photo or video shoots.
* Responds to trade or guest requests and needs professionally, timely and with passion.
* Be energetic, enthusiastic, resourceful, helpful and passionate to exceed expectations.
* Immaculately groomed and articulate, highly professional appearance.
* Responds to trade, media or guest requests in a professional and timely manner.
* Be resourceful to provide information or note down requests from other colleagues.
* Demonstrates business ethics and personal integrity.
* Approaches work with a sense of urgency and purpose.
* Allocates time and resources effectively when faced with competing demands.
* Develops and uses systems to organize and keep track of information.
* Prepares monthly departmental and marketing reports.
* Ensures timely response to all guests, agencies or stakeholders' enquiries.
* Manages all purchase orders, tracking and filing.
* Desk research eg. competitor's activities monitoring, market events happening etc.
* Maintains in-house, city and regional events/holiday calendar
* Other duties assigned by hotel management.
Advertised: 10 May 2023 Arabian Standard Time
Applications close: 31 May 2023 Arabian Standard Time
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