CUSTOMER AFFAIRS SUPERVISOR

؜ - ؜دبي ؜ -

تفاصيل الوظيفة

Job Purpose: Provide a comprehensive support service to the department, by
being the first point of contact for customer communication received through
all channels and endeavour to resolve the complaints.
Qualifications & Experience: Hospitality.Holidays : ‎3+ Years Degree or Honours
(‎12+‎3 or equivalent) : Experience in a customer service orientated department
of an Airline or Travel Agency. Knowledge/skills: Knowledge of a GDS is
preferred Experience with MARS, MACS and World Tracer is an advantage
Excellent knowledge of MS Office applications Excellent English communication
skills [spoken and written] Good customer service skills including the ability
to appease customers with complaints Good analytical skills including the
ability to analyse data Ability to remain composed and deal with pressurised
situations in a professional manner using tact and diplomacy
Salary & Benefits: Join us in a management role and enjoy an attractive tax-
free salary. On top of our generous travel benefits, including discounted
flights and hotel stays around the world, this managerial role also has an
excellent leave and healthcare package. That's on top of transport benefits,
life insurance and more.

ملخص الوظيفة

  • المُعلن : The Emirates Group
  • تاريخ الإعلان : 17/04/2023
  • نوع العمل : -
  • مستوى الخبرة : -
  • المستوى التعليمي : -
  • مكان العمل : دبي
  • الراتب : -
  • الهاتف : -

وظائف أخرى مثل هذه الوظيفة

دبي
07/02/2023

Job Purpose: JOB PURPOSE Provide a comprehensive support service to the department, by being the first point of contact for customer communication received through all channels and endeavour to resolve the complaints. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS Action pre-emptive files in a proa…

دبي
08/05/2023

Job Purpose: JOB PURPOSE Effectively handle customer complaints, fully investigate issues and service failures and provide a personalised response to the customer using a variety of communication methods, to regain customer confidence. Where required, recommend appropriate compensation or service r…

الجيزة
14/03/2023

**Purpose:** Regulatory Affairs Supervisor is responsible for performing Regulatory activities to maintain product registrations, product licenses and relevant life cycle management activities within the defined timelines and in full compliance with the legislations and regulations. **Responsibi…

الرياض
16/06/2023

Qualification: Essential: Bachelor Degree in Health Management, Business Administration or equivalent related field. Preferred: Master Degree in Health Management, Business Administration or equivalent related field. Experience: Bachelor: Six (6) years work experience in similar field including Thr…

دبي
30/04/2022

Reporting to : Customer Service Manager Customer Service Supervisor is responsible for handling the most important client accounts in a company. These accounts make up the highest percentage of company income, and the customer service supervisor must build and maintain a strong relationship with th…

دبي
04/07/2022

### **_Job Responsibilities:_** _Ensure the functional and operational supervision of the human and technical resources assigned to the activity under their responsibility in the scope of customer and Operations management._ _Preparation and analysis of performance indicators, seeking continuous im…

دبي
13/02/2023

Hiring a Customer service supervisor for Dubai. Key Responsibilities: * Create effective customer service procedures, policies, and standards. * Supervise day-to-day operations in the customer service department. * Respond to customer service issues on time. Develop customer satisfaction go…

دبي
24/06/2022

# **Customer Care Supervisor Job** Boston Scientific's hybrid workplace includes remote and onsite roles. By applying to this position, you will have the opportunity to discuss your preferred working location with your Talent Acquisition Specialist. Remote Eligible: Hybrid Onsite Location(s): Dubai…

دبي
12/12/2023

Job Purpose: Oversee customer facing operations and deployment of resources at the import and export counter and express counter to ensure that the department?s objectives are fulfilled, whilst meeting the requirements of customers in line with our `delivered as promised? strategy. **Job Outli…

القاهرة
06/04/2023

The job holder will be responsible for performing activities in drug regulatory affairs, he/ she will: ** Core Accountabilities** **Regulatory:** * Ensure timely preparation, submission, and appropriate follow-up of new Marketing Authorization applications to the local authorities for assign…

Language: English