Job Purpose: Support the Emirates Holidays team to develop innovative
products, which generate demand and high levels of conversion. Provide
actionable research findings to meet the needs of the changing marketplace Job
Outline: - Assist product manager in the planning, implementation and
execution of product initiatives in line with the key goals and objectives of
the business. Produce ROI reports, post campaign analysis and extract key
learnings to aid future campaigns. - Actively seek feedback throughout the
campaign/selling period from source markets/distribution channels to identify
issues and opportunities associated with optimizing sales and conversion
associated with product offering. - Effectively and efficiently manage the
product administration and support requirements of the business. Provide
helpdesk/product support by identifying handling issues, incidents and
requests, diagnosis and resolution where possible. Communicate appropriately
and in an effective and timely manner to requests to ensure business impact is
minimized. - Provide support to the training department with destination
training material to ensure employees have the required material to become
product experts and optimize sales. - Create internal sales briefs for
campaigns and new product initiatives in conjunction with product manager.
Participate in regular sales meetings in partnership with the commercial and
distribution teams to obtain feedback and support with respect to the
promotion of products in the market. - Support the production of all
promotional material i.e. websites, microsites, brochures, flyers, tacticals
(digital or print) to meet market specific timelines and requirements. -
Assist product manager in regular market research and analysis by monitoring
trends and presenting key findings to support the Emirates Holidays products.
- Actively support and attend internal and external events and training
opportunities. - Develop and maintain strong mutually beneficial, working
relationships with both internal and external stakeholders. - Efficiently
support product and sales queries from operations/front line to maximize
conversion and turnaround times of quotes/bookings.
Qualifications & Experience: Commercial/Sales. Other : 5+ Years 12 Years
schooling or equivalent Qualification in a marketing, business or
leisure/tourism related subject would be advantageous. Experience in the
travel or leisure industry. Previous experience in a marketing or product
development role is preferred Knowledge/skills: Knowledge of the
travel/leisure industry. Leadership Role: No Safety Sensitive Role: No
Salary & Benefits: Join us in Dubai and enjoy an attractive tax-free salary
and travel benefits that are exclusive to our industry, including discounts on
flights and hotels stays around the world. You can find out more information
about our employee benefits in the Working Here section of our website
www.emirates.com/careers. Further information on what's it like to live and
work in our cosmopolitan home city, can be found in the Dubai Lifestyle
section.
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