Summary
To ensure that the guests are offered the highest level of personalized
service at all times and to report guest complaints or problems to supervisors
if no immediate solution can be found and assure follow up with guests.
Awareness of hotel activities and a proper handover of the pending points for
next shift's follow up and action is crucial.
To provide a courteous, professional, efficient and flexible service at all
times, to perform opening and closing procedures established for the Place of
Work as assigned, to monitor operating supplies and reduce spoilage and
wastage, to handle cash and credit card payments. To have a thorough
understanding and knowledge of all Food and Beverage related services and
products and, to have the ability to recommend Food & Beverage combinations,
to upsell and cross-sell.
General responsibilities are to maintain a high standard of grooming and
hygiene at all times, to maintain a good rapport and working relationship with
colleagues and all other departments. Full support to Supervisors and team is
essential, for any other reasonable duties and responsibilities that are
assigned.
Qualifications
Ideally with a relevant degree or diploma in Hospitality or Tourism
management. Minimum 2 years work experience in hotel operations. Good customer
service, communications and interpersonal skills are a must.
**Posting Date** Jun 02, 2022 **Job Number** 22089528 **Job Category** Food and Beverage & Culinary **Location** Marriott Hotel Al Jaddaf Dubai, Al Jaddaf AreaOud Metha Road, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Brand** Marriott Hotels Resorts **Schedule** Full…
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